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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews

5,017 Reviews of Lexus of Henderson - Service Center

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November 08, 2023

Much appreciated for checking the issue for my car, only to find out it was just a gas cap! Still feels good to have peace of mind. and getting me in as soon as you could. More

by LLLAGASSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lexus of Henderson responded

We're glad we could provide you with peace of mind and quick service at Lexus of Henderson. It's always our goal to ensure your vehicle is running smoothly! Thanks for choosing us!

November 06, 2023

Service was complete and on time David had my loaner ready as well David get 10/10 for his service More

by TABRYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Nov 06, 2023 -

Lexus of Henderson responded

We're delighted to know that David provided top-notch service at Lexus of Henderson. Thanks for the perfect score!

November 05, 2023

I was very appreciative of getting my car back so soon and the ability to pick up my car and someone pick me up and drive me to the dealership More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Lexus of Henderson responded

Eileen, we're glad to know that our pick-up and drop-off service at Lexus of Henderson made your experience convenient. Thanks for sharing!

November 05, 2023

Each time I bring my vehicle in I always receive exceptional service from each employee I encounter. Everyone is professional and friendly. Keep up the great work! David is the man! More

by doleary51515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David & Chris
Nov 06, 2023 -

Lexus of Henderson responded

We're so glad to know that you've consistently received exceptional service from our team at Lexus of Henderson, especially David! We appreciate your support and look forward to continuing the great work. Thanks for sharing this review with us!

November 04, 2023

Pleasant dealership. Overall wait time’s acceptable, outside greeting staff very friendly. Waiting area lacking seating and amenities. More

by HOWARD14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Lexus of Henderson responded

Thanks for your feedback! We're glad to know you found our team friendly at Lexus of Henderson. Your comments about the waiting area have been noted and we'll look into improving that aspect. Thanks again!

November 03, 2023

Amazing customer service in the service department. Steven is always a great help. We lexus and they make us love Lexus even more. More

by salrosales702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Nov 06, 2023 -

Lexus of Henderson responded

We're pleased to know that Steven and our service department at Lexus of Henderson have been able to provide you with such great customer service. Thanks for the support, we appreciate it!

November 03, 2023

Working with the Lexus dealership was much easier than I thought. They were very informative. Tyler helped out a ton, by always keeping me in the loop on the process of the vehicle that they had to keep for More

by RezilabeN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service department
Nov 06, 2023 -

Lexus of Henderson responded

We're glad to know that Tyler and our team at Lexus of Henderson were able to provide you with an informative and smooth experience. We appreciate your trust in us!

October 30, 2023

Excellent service—Kept me informed…very happy with my “like new” Lexis…convenient location to get to… More

by Unlvfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Oct 30, 2023 -

Lexus of Henderson responded

We're delighted to know you had an excellent service experience and are enjoying your vehicle. Thanks for choosing Lexus of Henderson, we appreciate the feedback. Safe travels ahead!

October 26, 2023

Fast and efficient service. I love my lexus and love the driving experience. I was welcomed with a friendly smile and appreciate how fast I was able to test drive and get throug More

by hunley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louise Cedula
Oct 27, 2023 -

Lexus of Henderson responded

We're so glad to know you've had a positive experience at Lexus of Henderson! We strive for efficient service and it's great to see that reflected in your visits. Enjoy the new features on your Lexus!

October 23, 2023

Awesome service, accommodating staff, pleasant t environment, nothing more to say just keep up the good work and thank you for the great service. More

by marlonj0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniella
Oct 24, 2023 -

Lexus of Henderson responded

Marlon, we're delighted to know you enjoyed our service at Lexus of Henderson. Thanks for your kind words and support!

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