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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews
Call Service Center (702) 228-7736

5,017 Reviews of Lexus of Henderson - Service Center

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October 22, 2023

Everything was great with the exception of not being notified when car was done. Luckily we just showed up at 550p. More

by HRHGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Lexus of Henderson responded

We're glad to know your overall experience was positive, but we apologize for the communication oversight. We'll work on improving our notification process at Lexus of Henderson. Thanks for bringing this to our attention!

October 22, 2023

Great service department work done as promised, delivered when promised with a complimentary car wash! Thanks More

by bradwelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
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Oct 23, 2023 -

Lexus of Henderson responded

Brad, we're glad to know our service department at Lexus of Henderson met your expectations! Thanks for the positive feedback and safe travels!

October 21, 2023

We had an intermittent lite on the dash. The shop had car for two days, ran several tests but could not find the cause of the lite. However they assured us there were no problems with the ca More

by RSULLIVAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella plus several mechanics-the unnamed heroes
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Oct 23, 2023 -

Lexus of Henderson responded

We're glad to know that our team at Lexus of Henderson was able to assist you with your dashboard light issue. We always strive for top-notch service, and we're happy it showed! Thanks for the review!

October 19, 2023

Did a good job by the dealer. Tyler explained in details of the service job. More

by ALLEN_DIEN99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Lexus of Henderson responded

Thank you for your feedback! We are glad to hear that Tyler and the Lexus of Henderson team provided excellent service.

October 17, 2023

They provided Excellent service to their clients. They are very knowledgeable and very nice. I will refer Lexus to my Family and friends More

by Luna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito De Leon
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Oct 17, 2023 -

Lexus of Henderson responded

Luna, we're so glad to know you had a positive experience at Lexus of Henderson. Thank you for your kind words and referrals!

October 16, 2023

Auto service and auto cleaning was outstanding highly recommended and will tell all my friends and family about the service. More

by mccullers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILLY LEXLIS SALES DEPARTMENT
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Oct 16, 2023 -

Lexus of Henderson responded

Thanks for the kind words and recommendation! We look forward to your next service at Lexus of Henderson!

October 13, 2023

David was very helpful. He kept us well informed. Returned all our phone calls. Thank you David. More

by GY/CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Oct 16, 2023 -

Lexus of Henderson responded

Thank you for sharing your appreciation for David! We're thrilled he demonstrated our commitment to customer service at Lexus of Henderson!

October 12, 2023

Everyone is very friendly and makes the dealer experience much more pleasant. Will bring my vehicle here for service for as long as I live here. More

by jaretboston20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Oct 13, 2023 -

Lexus of Henderson responded

We're delighted to know you've had a pleasant experience with us at Lexus of Henderson. We look forward to providing excellent service for many years to come!

October 12, 2023

Im moving here in Henderson from Southern California but what surprised me yesterday was the extraordinary amazing service I got from my service manage Daniela , Tony and the rest of Henderson Lexus. It's w More

by NOEL_OPSIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Lexus of Henderson responded

Noel, we're so glad to know you had an amazing service experience with Daniela and Tony at Lexus of Henderson. We appreciate your recommendation! Welcome to the neighborhood!

October 10, 2023

The service was performed as expected and was completed in a timely manner. The service representative was very professional. More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Lexus of Henderson responded

We're glad to know that our service met your expectations and was completed promptly at Lexus of Henderson. Your feedback about the professionalism of our representative is appreciated, too!

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