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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,014 Reviews

5,014 Reviews of Lexus of Henderson - Service Center

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October 05, 2023

Lexus of Henderson wonderful staff and great customer service. The place is very clean and organized. Top notch serviced. Alex P, Anthony & Ethan (Valet) and Daniela S - KUDOS to all of you! More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex P. Anthony & Ethan (valet) & Daniela S
Oct 05, 2023 -

Lexus of Henderson responded

We're delighted to know you had a great experience with our team at Lexus of Henderson! Your kudos for Alex, Anthony, Ethan, and Daniela are much appreciated. Thanks for the review!

October 03, 2023

Excellent services. Staff are professional and friendly. Waiting area is clean, with drinks and snacks. More

by Nienshen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Lexus of Henderson responded

We're glad to know you enjoyed the service and amenities here at Lexus of Henderson. Thanks for your positive feedback!

October 02, 2023

I have brought our car in twice for service. Both time were a very good experience. I was met at my door by a service representative who made me feel very welcome. Daniella was my Service Consul More

by Bruce Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela Serrano
Oct 03, 2023 -

Lexus of Henderson responded

It's great to hear you can count on us, Bruce! Thanks for highlighting your recent visits to Lexus of Henderson - Daniella and the team are always happy to accommodate you. See you down the road!

September 30, 2023

They were very accommodating. Dustin my salesman went above and beyond to make sure every thing was perfect. More

by jeffneilson
Recommend Dealer
Yes
Employees Worked With
Dustin salesman
Oct 02, 2023 -

Lexus of Henderson responded

Jeff, it's great to know that Dustin and our team at Lexus of Henderson went the extra mile for you. Thanks for your positive feedback!

September 30, 2023

Well purchased new RX350 from them & am very much pleased with the sales associate named Denise, she was very much helpful right from start till the purchase!! More

by HERMU.7860
Recommend Dealer
Yes
Employees Worked With
DENISE
Oct 02, 2023 -

Lexus of Henderson responded

We're so glad to know that you had a great experience with Denise at Lexus of Henderson. Enjoy your new Lexus RX 350, and thank you for choosing us!

September 25, 2023

Daniela my service manager is the best. She is friendly, knowledgeable, and professional. The entire staff is awesome. More

by tomnewsome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela
Sep 25, 2023 -

Lexus of Henderson responded

We're delighted to know that Daniela and the rest of our team at Lexus of Henderson provided you with such a positive experience! Thanks for sharing your feedback.

September 23, 2023

The customer service is always 100%. I have been coming for 7 years and the service is always consistent. I will continue buying Lexus because of the service I receive. David T. is such More

by verrybestsignhanging
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David T. in Service
Sep 25, 2023 -

Lexus of Henderson responded

We're delighted to know that you've consistently had great experiences with us here at Lexus of Henderson over the years. Your kind words about David and our service team are greatly appreciated! We look forward to continuing this tradition of excellent customer care for many more years.

September 18, 2023

They did a great job ensuring my car was safe and updated. Customer service was excellent More

by RAMONAFRICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Lexus of Henderson responded

Ramona, thanks for the review! We hope to see you again at Lexus of Henderson!

September 16, 2023

Greeted by Alex with a smile when I drove up. Very helpful. Stephen was great! Great communication. Fast service. Would highly recommend. More

by rkevwatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex and Stephen
Sep 18, 2023 -

Lexus of Henderson responded

We're so glad to know that Alex and Stephen provided you with great service at Lexus of Henderson! Thanks for the recommendation, we appreciate it!

September 15, 2023

Very customer friendly. Makes sure customers are comfortable. The costs are somewhat over blown or very expensive but I guess that's what it means to own a Lexus More

by tamsctt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lexus of Henderson responded

We appreciate your feedback! It's great to know that you found our team at Lexus of Henderson friendly and attentive. If there is anything more we can do to assist you or address your concerns about cost, please contact me at your earliest convenience. Thank you, Craig Kelly - Service Director - 702-228-7736

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