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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews

5,017 Reviews of Lexus of Henderson - Service Center

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August 27, 2023

Daniela was awesome she helped us get our GX 460 assessed and repaired. She also helped us get the loaner car we wanted to drive which was the RX 350. We had a great experience and would definitely recommend More

by Lv_emeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela
Aug 28, 2023 -

Lexus of Henderson responded

We're so glad to know that Daniela was able to assist you with your GX 460 and provide a loaner car of your choice at Lexus of Henderson. Thanks for recommending us. We appreciate it!

August 26, 2023

David helped us out a lot with an obscure dash light and part that had to be ordered. Much appreciated. More

by cathiackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 28, 2023 -

Lexus of Henderson responded

Cathi, we're glad to know David was able to assist you with your vehicle's needs at Lexus of Henderson. We appreciate the positive feedback!

August 24, 2023

Efficient and reasonable salesman. Demonstrated professionalism in resolving product issues that could have compromised sale More

by rnnupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Lexus of Henderson responded

Thanks for the kind words! We're so happy to hear that our team at Lexus of Henderson demonstrated professionalism and problem-solving during the sale. If there's anything else we can do to help, please let us know. Happy driving!

August 24, 2023

My service advisor Stephen was friendly and knowledgeable. My car was serviced promptly and well. More

by KAR89074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Aug 25, 2023 -

Lexus of Henderson responded

Thanks for the shoutout! It's great to hear that Stephen demonstrated our commitment to friendly service and we look forward to your next visit at Lexus of Henderson!

August 23, 2023

Excellent customer service 👍 thank you so very much Lexus’ of Henderson … to help us thanks again More

by dattran007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Lexus of Henderson responded

It was our pleasure to assist you here at Lexus of Henderson. Thank you for working with the team!

August 23, 2023

Excellent experience. The service manager, David, is knowledgeable and professional. I always have my vehicle serviced at Lexus of Henderson. I’ve been a customer there fo More

by djvancleve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
Aug 24, 2023 -

Lexus of Henderson responded

We appreciate your loyalty and the high recommendation! It's great to know that David and our service team at Lexus of Henderson have consistently provided you with excellent experiences. Here's to many more years of top-notch service!

August 23, 2023

I’ve responded to this survey before. I had excellent and efficient service. I plan to return for a yearly service on my 23 year old car next April or May 2024. Thanks again for all you More

by lorrisaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Serrano
Aug 23, 2023 -

Lexus of Henderson responded

Lorraine, we're delighted to know you had an excellent experience with us at Lexus of Henderson. We appreciate your loyalty and look forward to seeing you for your yearly service next year!

August 23, 2023

I was treated with quit professional service and a full explanation of exactly what was corrected on my car. The service and work were very well done More

by jackstevick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Lexus of Henderson responded

We're glad to know you had a positive experience with our team at Lexus of Henderson! We strive for clear communication and top-notch service. Thanks for your feedback, we appreciate it!

August 20, 2023

This was my first experience with their Service Department (getting my second key fob programmed and delivered). It was done in a timely manner and within the estimated wait time as communicated by More

by jralmasy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Lopez
Aug 22, 2023 -

Lexus of Henderson responded

Thanks for the positive feedback! We're glad to know Alexis and our service team at Lexus of Henderson met your expectations. If you need anything else in the future, don't hesitate to reach out!

August 20, 2023

This was my first time here to have my car checked out and had very good service. More

by Phillipgalvan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lexus of Henderson responded

Phillip, we are thrilled that you were impressed by your first visit to us! Thank you for choosing Lexus of Henderson and for leaving a review. We hope to see you again down the road!

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