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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,027 Reviews
Call Service Center (702) 228-7736

5,027 Reviews of Lexus of Henderson - Service Center

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April 06, 2023

Professional and prompt. Service advisor was attentive to my needs and concerns. Options were also provided to better make decisions. More

by TWYNN114
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

April 06, 2023

They are explained to customers well with clean place with good coffee with donuts,comfort seats. More

by Jerg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Lexus of Henderson responded

We are thrilled that you enjoyed your time here at Lexus of Henderson! It always brings a smile to our faces to hear how much our customers enjoy our complimentary coffee and amenities. Have a fabulous day and keep us in mind for any future needs!

April 06, 2023

I always have a great experience when leaving my car there for maintenance, and repairs if needed. More

by bella2128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen, maintenance department
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Apr 18, 2023 -

Lexus of Henderson responded

We are happy to hear about your great experience! Thank you for choosing Lexus of Henderson and for sharing your thoughts. Drive safely until we see you next!

April 02, 2023

The service was professional, they kept me informed, they did an amazing job, and provided excellent customer service! Kim was great in the Sales department and Kyle and team were great in the Service depart More

by b_cianciola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Tran
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Apr 03, 2023 -

Lexus of Henderson responded

Thank you for the review! We are so glad to hear that Kyle and Kim delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Henderson!

April 01, 2023

Each time I take my car for service I have confidence in the team. Thank you for your expertise. More

by KADASIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
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Apr 03, 2023 -

Lexus of Henderson responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of Henderson!

April 01, 2023

They weren't that busy, had two men working on our car so the service was very fast. More

by bandjenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Greg Kelly was fantastic
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Apr 03, 2023 -

Lexus of Henderson responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

April 01, 2023

Quality service. Professional in every way. Responds to your needs. No trying to lure you into purchases or repairs that are not required. Turns out, that having them More

by bobnak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 03, 2023 -

Lexus of Henderson responded

This is a fantastic five-star review for Lexus of Henderson! Thank you for sharing. We love to hear when our team is delivering top-notch service our customers can count on. Enjoy the rest of our day!

Apr 03, 2023 -

bobnak responded

Keep up the good work! A special thanks goes to Tyler H.

Apr 03, 2023 -

Lexus of Henderson responded

We will pass your thanks along to Tyler!

March 31, 2023

Convenient scheduling. Consistency over time with my advisor - no change in personnel. On time completion. More

by cands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2023 -

Lexus of Henderson responded

We love hearing about our customers' positive experiences here at Lexus of Henderson! Thanks for taking a moment to highlight our consistency--it is an honor to serve you. Take care until next time!

March 31, 2023

Jayce was very helpful and worked with us on our repair issues. Made sure we had a loaner as we drove from St George. Highly recommend this Lexus dealer. More

by Lorna Yates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayce
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Mar 31, 2023 -

Lexus of Henderson responded

Jayce and the team are always happy to help you out, Lorna! Thank you for supporting Lexus of Henderson and we will see you next time!

March 31, 2023

Phenomenal dealership, amazing customer service, the service department is amazing, I’ve used David T as my advisor for 10+ year now. More

by Or Shalmiyev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David T
Report | Print
Apr 01, 2023 -

Lexus of Henderson responded

Wow, what a fantastic review! We are beyond grateful that you have trusted David and the entire team at Lexus of Henderson to take care of you for over a decade. Thanks for being such a valued customer--see you next time!

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