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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,940 Reviews
Call Service Center (702) 228-7736

4,940 Reviews of Lexus of Henderson - Service Center

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December 15, 2022

The maintenance department is excellent, first class service! Quick, caring, and competent! They also wash your car after service! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler!
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Dec 15, 2022 -

Lexus of Henderson responded

Thank you for this great review of Lexus of Henderson, Mike! We are thrilled to hear that you are satisfied with our services and carwash. Your support means a lot to the team!

December 14, 2022

The service department was super helpful and quick. Jayce was responsive and accommodating. Great service! More

by Wakutafamily2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayce
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Dec 14, 2022 -

Lexus of Henderson responded

Thank you for this great review of Lexus of Henderson. Jayce and the team appreciate your trust and business.

December 14, 2022

The work hard to make the deal ork out and agained a new customer! Frome the sale to post sale the made it a good experience. The worked with us to get additional items done to car. More

by NEKKOUCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louise Cedula, Thomas Ng
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Dec 14, 2022 -

Lexus of Henderson responded

Thank you for the review! We're glad that the Lexus of Henderson team was helpful and nice to work with. Have a nice day!

December 09, 2022

Excellent, fast service. We’re able to give me a loaner while I waited for my car to be ready. More

by bjcdirector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Lexus of Henderson responded

Thank you for this great review of Lexus of Henderson. We are thrilled to hear that you are satisfied! Our team is here to help with any of your service needs!

December 08, 2022

Professional service got a estimate for all repairs in a day with a loaner car and would use again for service on my lexus. More

by wschaller2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Dec 09, 2022 -

Lexus of Henderson responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 07, 2022

Amazing and respectful staff and super helpful with finding exactly what I was looking for More

by kasshoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Lexus of Henderson responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Lexus of Henderson with your business. We are thrilled that our team was able to help you find exactly what you were looking for! Safe travels and we hope to see you again down the road!

December 06, 2022

Friendly efficient exterior staff start your service when you drive up, no waiting and clean comfortable waiting area to wait for service advisor. My advisor Stephen always reviews my service needs with me a More

by LSHLUKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Service Dept
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Dec 06, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that Stephen delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Henderson!

December 05, 2022

Quick and easy. This was my first time using Lexus Henderson and Jayce was great! Everything was easy, fast, and everyone was friendly. Will always use then movin More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
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Dec 06, 2022 -

Lexus of Henderson responded

We are delighted to receive this great review of Lexus of Henderson! We are thrilled to hear that Jayce provided wonderful service. Thank you for working with us. We look forward to assisting you again down the road!

November 29, 2022

Service staff was fine,loaner car was pleasant, however, pricing for repairs was over the top and unacceptable. More

by Jeff Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Lexus of Henderson responded

Jeff, we strive to offer competitive prices in the current market, so it's disappointing to see this feedback. I will share this information with my team, and if there is anything else we could have done to improve your experience, please don't hesitate to call. Best, Craig Kelly - Service Director - 702-228-7736

November 29, 2022

David at Lexus is always phenomenal, responsive and makes sure my wheels are in good working order! More

by DANITACOHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 30, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are thrilled to hear that David delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Henderson!

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