5,022 Reviews of Lexus of Henderson - Service Center
Lexus car is amazing! Service- not so much. Overpriced, poor communication, and lack of customer service. No discounts are offered, be prepared to pay for EVERYTHING.. 108 Service- not so much. Overpriced, poor communication, and lack of customer service. No discounts are offered, be prepared to pay for EVERYTHING.. 108.00 for a single windshield wiper?? Car is 3 years old- 400.00 for a 20K service of oil, filters, and tire rotation. WAY over priced. More
Steven is awesome. Knowledgeable friendly and focused. He gets it ! Hang on to him ... Whatever it takes Knowledgeable friendly and focused. He gets it ! Hang on to him ... Whatever it takes More
Went for routine oil change. Straightforward process. Finished in the time promised. Plenty of space in waiting areas, good selection of pastries and beverages while waiting. Straightforward process. Finished in the time promised. Plenty of space in waiting areas, good selection of pastries and beverages while waiting. More
My experience was wonderful. All my questions and concerns were satisfactorily addressed. I am confident this dealership has my best interest foremost in priorities. It makes fee All my questions and concerns were satisfactorily addressed. I am confident this dealership has my best interest foremost in priorities. It makes feel well cared for. More
Making an appointment & checking in was easy & efficient. Staff was courteous. Only concern was the attempt by staff to get us to spend an additional $450 on an unnecessary service regarding the throttle flu Staff was courteous. Only concern was the attempt by staff to get us to spend an additional $450 on an unnecessary service regarding the throttle fluid. More
The staff was wonderful. I enjoyed my short wait with coffee and treats. My car is in good hands with Lexus of Henderson. I enjoyed my short wait with coffee and treats. My car is in good hands with Lexus of Henderson. More
Friendly, attentive staff. Nice waiting area with coffee and donuts, service was very quick and smooth. I like the Lexus experience.. that’s why I’m a repeat customer. Nice waiting area with coffee and donuts, service was very quick and smooth. I like the Lexus experience.. that’s why I’m a repeat customer. More
My service agent was great but the person who worked on my car was not my car was not More
Jace is the best. He always takes care of me and my Lexus.Thank you Jace! He always takes care of me and my Lexus.Thank you Jace! More
The job was Fair & awesome! I am happy & contented about it. Thank you very much. 👍👍👍 I am happy & contented about it. Thank you very much. 👍👍👍 More