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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,939 Reviews
Call Service Center (702) 228-7736

4,939 Reviews of Lexus of Henderson - Service Center

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December 09, 2021

Fast service. Professional staff. Well accommodating from start to finish. Even took time to give quotes on other services More

by kristiannghazal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler and guy who checked me in outside
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Dec 09, 2021 -

Lexus of Henderson responded

It's wonderful that the Lexus of Henderson team is delivering this level of service to our guests. We love hearing from our happy customers so thank you for the review!

December 09, 2021

My battery died while doing errands, they got it changed quickly and I was back out finishing my errands! Thank you Lexus of Henderson. More

by ELISABOUCHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Lexus of Henderson responded

Elisa, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 08, 2021

Jayce and Alex are always fantastic. Jayce is one of the reasons why I will buy another Lexus when the new selections become available! More

by GERMANEUSEBIO
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce and Alex
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Dec 09, 2021 -

Lexus of Henderson responded

We are thrilled to see your great review of Jayce, Alex, and our team! Thank you for taking your business to Lexus of Henderson, we look forward to working with you again in the future. Safe travels until then!

December 08, 2021

Great service. Appointments easy. Done quickly. I will lease my next Lexus from this dealer. More

by WATERSJH77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2021 -

Lexus of Henderson responded

We're so pleased to hear you enjoy working with us. Thank you for the support and we look forward to seeing you again. Have a great day! - Lexus of Henderson

December 08, 2021

I always go there for my regular service. Of course the service is timely and good. It might cost a bit higher than the other places but you get what you pay for. Highly recommend! More

by TARO07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Dec 08, 2021 -

Lexus of Henderson responded

Thank you for taking the time to give us your kind review. It is our goal to make sure your service needs are met and your feedback lets us know we're making all the right moves. Safe travels and have a great day! - Lexus of Henderson

December 08, 2021

The service was excellent! Staffs were friendly. Tyler was great! I would definitely recommend this dealership to my friends and family. More

by Rusty Gingerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
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Dec 09, 2021 -

Lexus of Henderson responded

Thank you for giving Tyler and the rest of the Lexus of Henderson staff a shoutout. We're so glad our team has left a wonderful impression on you, and we hope to see you again next time!

December 08, 2021

Excellent service rep who explained everything. Didn’t get his phone call or text which wasn’t his fault and he didn’t get upset when I got back to the dealership. Great cocoa. More

by mikefurutani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
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Dec 09, 2021 -

Lexus of Henderson responded

Hi Mike - We strive to deliver five-star service experiences to each and every guest and it is gratifying to hear that we hit the mark! Thank you for choosing Lexus of Henderson and for sharing your feedback. We hope to welcome you back in the future!

December 06, 2021

Personable Stephen helped with all my car issues with prompt calls, & prices. Work done in timely manner.Very professional attitude. The very best detailing ever on any of my cars. Bravo 🎉 👏‼️ More

by gists_09_kindly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Dec 06, 2021 -

Lexus of Henderson responded

It makes our day to see that Stephen went above and beyond to create a wonderful experience for you. Thank you for supporting Lexus of Henderson and we'll see you next time!

December 06, 2021

Good service and making appointment was on time as quoted from the service advisor over the phone. More

by BLKASARDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Lexus of Henderson responded

Thanks for the great review! We are always happy to help!

December 06, 2021

Everything went well. All the staff were helpful. Look forward to the next service thanks More

by sallyrobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

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