Lexus of Henderson - Service Center

Service management personnel are knowledgeable, professional , and personable. They operate with transparency and integrity. My experience with the parts salespeople has not been as positive. Liste professional , and personable. They operate with transparency and integrity. My experience with the parts salespeople has not been as positive. Listening skills need to be enhanced as well as customer service needs to be re taught and emphasized. More

Very professional from check in to service writer. The technician repair work is excellent. Great getting a clean dependable car back. technician repair work is excellent. Great getting a clean dependable car back. More

The team is always courteous and professional. The service area is always very clean and tidy service area is always very clean and tidy More

Service is great and all the service that needs to be done is explained. Friendly and helpful staff done is explained. Friendly and helpful staff More

This dealer fixed my Timing cover, 6 months after I took it for maintenance check up & they found out that the timing cover still leaking & suggested to take it back to Lexus. I left the car at Lexus but th it for maintenance check up & they found out that the timing cover still leaking & suggested to take it back to Lexus. I left the car at Lexus but they wouldn’t even fixed it bec it’s a “seapage according to them. I will take it back again next month for ff -up. Is this the kind of service that you provide? I expect to be a quality job not a poor workmanship. Very poor service!!!!!!!!!!!! More

Service is good except no car wash. The staff were helpful and cheerful. Answering the phone and put on hold takes a long time for making appointment helpful and cheerful. Answering the phone and put on hold takes a long time for making appointment More

Very friendly, and helpful . We use them for our service on our Lexus. They call you and keep you up dated . Will call when the car is ready . on our Lexus. They call you and keep you up dated . Will call when the car is ready . More

Excellent service, everyone treated me like a Queen. Thanks to Tyler and the young man who showed me how to drive the loaner! I am always confident at Lexus if Henderson. Thanks to Tyler and the young man who showed me how to drive the loaner! I am always confident at Lexus if Henderson. More

Service dept was responsive and helpful with a problem caused by another Lexus dealer earlier. caused by another Lexus dealer earlier. More

Battery was replaced at no cost! Previous replacement battery proved to not hold a charge! battery proved to not hold a charge! More