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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,939 Reviews
Call Service Center (702) 228-7736

4,940 Reviews of Lexus of Henderson - Service Center

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November 25, 2021

The staff of the service center were terrific! I interfaced with service area, Stephen, and tech assist and sales for floor mats and everyone was so nice and efficient! More

by Dlheidermft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Lexus of Henderson responded

We're glad our service team didn't disappoint! Thank you for the excellent review and for your business - the entire Lexus of Henderson staff appreciates it! Take care!

November 24, 2021

In at 830 and out by 930! Crew was super friendly and even washes my car More

by Teekay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
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Nov 29, 2021 -

Lexus of Henderson responded

You can always rely on the Lexus of Henderson team for efficient and detailed care, Teekay. Thank you for leaving us some positive feedback, and we look forward to your next service visit!

November 24, 2021

Lexus of Henderson was able to accommodate my tight schedule with short notice. I am very appreciative. More

by Brink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
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Nov 24, 2021 -

Lexus of Henderson responded

We're so pleased that our team was accommodating and helpful! The entire Lexus of Henderson team appreciates this review.

November 24, 2021

Good service excellent job. I ask can you wash my car too and they did! More

by Leandy37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Lexus of Henderson responded

Thanks for taking a moment to post about your experience at Lexus of Henderson! We're glad to hear that our team was so helpful and we look forward to your next visit!

November 24, 2021

Professional staff, very good customer service. Clean waiting areas Management is very responsive and results oriented. More

by ANITA.R.DEANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Lexus of Henderson responded

We're pleased that our team was professional. responsive, and customer service oriented. The team here at Lexus of Henderson appreciates this review.

November 24, 2021

They were very helpful I didn’t have to wait long at all and I didn’t even have an appointment More

by CHARLENEPETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Lexus of Henderson responded

We're happy to hear that our team was helpful and that your service was completed in a timely way. We appreciate your business here at Lexus of Henderson!

November 24, 2021

Very professional, kept my car until they figured out the problem, provided free rental. Very apologetic when it took longer than expected. Customer service was excellent! More

by NKELL2555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
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Nov 24, 2021 -

Lexus of Henderson responded

We're pleased to hear that our team was professional and wonderful to work with. It's great that we took excellent care of your vehicle. --The Lexus of Henderson team

November 24, 2021

Timely appointments. Great service coordinator, knowledgeable, courteous and well presented. Service itself was done within stated timeframe and done right the first time. Loaner car was greatly a More

by joerugg223
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Lexus of Henderson responded

We're really glad that our team was knowledgeable, friendly, and wonderful to work with. It's great that your service was completed in a timely manner and that we could score you a loaner. If there's anything we can do for you again next time, please reach out!

November 24, 2021

We bought our car from them and go to them for all service needs.Every employee has been pleasant and always leaving the premises with outmost satisfaction. More

by HOTLANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Lexus of Henderson responded

Thank you for the great feedback! We are so happy to hear that the Lexus of Henderson team delivered such a seamless service experience. Drive safely, and we hope to see you back again in the future!

November 23, 2021

Stephen was super helpful and was upfront about everything. I definitely trust this dealership with my vehicle. More

by 0.lotto.chiral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
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Nov 24, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Stephen went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Lexus of Henderson!

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