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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,993 Reviews
Call Service Center (702) 228-7736

4,994 Reviews of Lexus of Henderson - Service Center

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December 08, 2021

Jayce and Alex are always fantastic. Jayce is one of the reasons why I will buy another Lexus when the new selections become available! More

by GERMANEUSEBIO
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce and Alex
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Dec 09, 2021 -

Lexus of Henderson responded

We are thrilled to see your great review of Jayce, Alex, and our team! Thank you for taking your business to Lexus of Henderson, we look forward to working with you again in the future. Safe travels until then!

December 08, 2021

Great service. Appointments easy. Done quickly. I will lease my next Lexus from this dealer. More

by WATERSJH77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2021 -

Lexus of Henderson responded

We're so pleased to hear you enjoy working with us. Thank you for the support and we look forward to seeing you again. Have a great day! - Lexus of Henderson

December 06, 2021

Good service and making appointment was on time as quoted from the service advisor over the phone. More

by BLKASARDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Lexus of Henderson responded

Thanks for the great review! We are always happy to help!

December 06, 2021

Everything went well. All the staff were helpful. Look forward to the next service thanks More

by sallyrobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 06, 2021

Excellent service! Very good customer service and explanation of services being done! Love the accommodations while waiting for my car. More

by Jessyarce93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Lexus of Henderson responded

We're glad we've been able to make the vehicle-servicing experience comfortable and pleasant! Thank you for reflecting on your visit to Lexus of Henderson - we are so grateful for the positive feedback!

December 06, 2021

They came right to my car for service I didn’t need to get out of the car until they did all the paperwork and were taking the car away. Very polite and friendly More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2021 -

Lexus of Henderson responded

Hi Christine, thank you for trusting our team to deliver a wonderful service experience. See you again next time here at Lexus of Henderson!

December 06, 2021

Personable Stephen helped with all my car issues with prompt calls, & prices. Work done in timely manner.Very professional attitude. The very best detailing ever on any of my cars. Bravo 🎉 👏‼️ More

by gists_09_kindly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Dec 06, 2021 -

Lexus of Henderson responded

It makes our day to see that Stephen went above and beyond to create a wonderful experience for you. Thank you for supporting Lexus of Henderson and we'll see you next time!

December 05, 2021

Jayce is always great! He’s informative and super nice. I never feel like I’m getting ripped off. Thank you! More

by shawnalee1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Report | Print
Dec 06, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your support and are happy to hear that Jayce went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Lexus of Henderson!

December 05, 2021

Immediately completed my service. Replaced my side door light as requested. Turned off reminder for maintenance. Rotated tires and fixed the tire pressure. Perfect More

by RX owner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayce
Report | Print
Dec 06, 2021 -

Lexus of Henderson responded

Speedy service is what we always aim to provide! Thanks for the great review and we'll see you back at Lexus of Henderson next time!

December 04, 2021

I have always received excellent service from Lexus of Henderson and David Torrella. I especially enjoy the use of a loaner car whenever needed. They have always stood behind their word at a time when so More

by MARCMORTONPRIVATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Report | Print
Dec 06, 2021 -

Lexus of Henderson responded

We couldn't be happier that we've consistently lived up to our high standards for service. Thank you for taking the time to comment on your experience with us - the entire Lexus of Henderson team appreciates your support! See you next time.

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