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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,995 Reviews

4,995 Reviews of Lexus of Henderson - Service Center

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December 04, 2021

I have always received excellent service from Lexus of Henderson and David Torrella. I especially enjoy the use of a loaner car whenever needed. They have always stood behind their word at a time when so More

by MARCMORTONPRIVATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Dec 06, 2021 -

Lexus of Henderson responded

We couldn't be happier that we've consistently lived up to our high standards for service. Thank you for taking the time to comment on your experience with us - the entire Lexus of Henderson team appreciates your support! See you next time.

December 04, 2021

Stephen is amazing. Thank you so much for always taking great care of my car and making the process so easy. More

by JANELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Dean
Dec 06, 2021 -

Lexus of Henderson responded

Thank you for trusting the Lexus of Henderson team with your vehicle's care, Janelle! It's wonderful to hear that we always do such a great job - and we'll be sure to pass the kudos along. Drive safe and see you next time!

December 04, 2021

We were very pleased with your Henderson Lexus team. Very courteous and customer oriented. Very knowledgeable concerning the vehicles we looked at. A fantastic experience, thank you. I highly recommend this More

by bhope1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Dec 06, 2021 -

Lexus of Henderson responded

Thank you for the recommendation and glowing review! It's validating to hear that the Lexus of Henderson team worked together to provide such a successful and pleasant vehicle-shopping experience. Drive safely - we'll be here if you need us down the road!

December 04, 2021

The people that worked there were really nice and had excellent customer service. They approached me quickly More

by CY.ESCO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Lexus of Henderson responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 03, 2021

Our service advisor Mr David Tolera always deliver an awesome service. I appreciate his honesty and most of all his kindness. Thank you. More

by RTFELIPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tolera
Dec 06, 2021 -

Lexus of Henderson responded

Thank you for your continued business and your confidence in David! We look forward to working with you again here at Lexus of Henderson. Drive safely!

December 03, 2021

This dealership has always met my needs in regards to my car. Have never been treated so well before in terms of my car services. More

by ASIRALCSAVIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Dec 06, 2021 -

Lexus of Henderson responded

We're glad the Lexus of Henderson team always exceeds your expectations! Thank you for your kind feedback and business - it is truly our pleasure to assist. See you next time!

December 03, 2021

Tyler at service has always been honest and truthful about pricing. He is never pushy to upsell anything. Regardless how busy they are, he will find a way to get my vehicle serviced. Truly a wonderful e More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Dec 03, 2021 -

Lexus of Henderson responded

Jessie, it's great that Tyler is always wonderful to work with! We appreciate these kind words and will be sure to pass them along. Thank you for your trust in us to get the job done right. --The Lexus of Henderson Team

December 03, 2021

It is a well run business, from the drive up check in to the finished work. The employees are eager to help the clients. More

by Salty9seas@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem & Lewis (Louie) were great to work with.
Dec 03, 2021 -

Lexus of Henderson responded

We're so happy that our team was great to work with! We appreciate your confidence in our work here at Lexus of Henderson.

December 03, 2021

Everything was done to the highest standard. It was a surprise to see how complete a maintenance service elements were done. Service was great! More

by KOCHG002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share your thoughtful feedback! We appreciate your business and we look forward to the next opportunity to assist you here at Lexus of Henderson.

December 03, 2021

Tyler was extremely professional and made me feel like a valued customer which is very important to me. More

by RWILSON831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Dec 06, 2021 -

Lexus of Henderson responded

We sincerely value your patronage at Lexus of Henderson, and we're thrilled to hear that Tyler made that clear during your visit. We're grateful that you've put your trust in us to take care of your service needs, and we hope to see you back again down the road!

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