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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,953 Reviews

4,953 Reviews of Lexus of Henderson - Service Center

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November 24, 2021

Timely appointments. Great service coordinator, knowledgeable, courteous and well presented. Service itself was done within stated timeframe and done right the first time. Loaner car was greatly a More

by joerugg223
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Lexus of Henderson responded

We're really glad that our team was knowledgeable, friendly, and wonderful to work with. It's great that your service was completed in a timely manner and that we could score you a loaner. If there's anything we can do for you again next time, please reach out!

November 24, 2021

We bought our car from them and go to them for all service needs.Every employee has been pleasant and always leaving the premises with outmost satisfaction. More

by HOTLANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Lexus of Henderson responded

Thank you for the great feedback! We are so happy to hear that the Lexus of Henderson team delivered such a seamless service experience. Drive safely, and we hope to see you back again in the future!

November 23, 2021

Stephen was super helpful and was upfront about everything. I definitely trust this dealership with my vehicle. More

by 0.lotto.chiral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Nov 24, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Stephen went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Lexus of Henderson!

November 23, 2021

Lexus of Henderson, Nevada is THE place. The staff is amazing. The service is amazing. Stephen Diem was our Service Manager and he did an exemplary job of meeting all our needs. It is wonderful to find More

by wesandsas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Stephen went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Lexus of Henderson in the future!

November 23, 2021

Excellent service! Courteous and pleasant staff. Clean and comfortable waiting area with complimentary beverages. Prompt service. More

by REYMAGDANGAL429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Lexus of Henderson responded

We're very grateful for your kind review! Thanks for giving Lexus of Henderson your five stars and we hope to see you again down the road. Take care!

November 23, 2021

Friendly, informative and professional They did what I Friendly, informative and professional They did what I asked to be done I will come back again More

by MISSELMAUREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Lexus of Henderson responded

"Friendly, informative, and professional" are all things we're striving for! We appreciate this great review.

November 22, 2021

Lexus of Henderson has first rate facilities and people. They handled my warranty repair and gave me a loaner as well. I appreciate their concern and follow-up! More

by EREESEAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Nov 23, 2021 -

Lexus of Henderson responded

Thank you for the great review! It is wonderful to hear that the Lexus of Henderson team went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at Lexus of Henderson!

November 22, 2021

Always good service& Tyler provides excellent service from start to finish. It's a pleasure. More

by cmqgreenvalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 23, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Tyler went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back at Lexus of Henderson!

November 21, 2021

Stephen went above and beyond after miscommunication with a tech leaving before finishing my service. Great service and I'll happily return. More

by ASHLEYNNAPIER
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 21, 2021 -

Lexus of Henderson responded

Thank you, Ashley, for trusting Lexus of Henderson to get the job done. We're thrilled to hear that Stephen was so helpful and we look forward to seeing you next time!

November 21, 2021

Another great service provided by Lexus of Henderson with Tyler our service consultant and manager leading the way. Thank You Tyler and Thank You Lexus of Henderson as always. More

by TR1422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 22, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with Tyler and the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

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