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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews

5,017 Reviews of Lexus of Henderson - Service Center

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November 17, 2021

The service was precessional, easy and fast. The waiting area was very comfortable. Thank you More

by FHERETAKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

November 17, 2021

Everyone I dealt with was great. I have no complaints and will be happy to come back. More

by Robsc12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce, Tyler
Nov 18, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back!

November 16, 2021

Consistently the best customer service I've ever had at any car dealership in Vegas, thanks and keep up the awesome work 👍 More

by WILSONEDVEGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Lexus of Henderson responded

Wilson, thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

November 16, 2021

Good service. If there was beverages and snacks like other Lexus dealers would be great since we were there for at least one and a half hour. More

by Judy li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Lexus of Henderson responded

Judy - Thank you for this feedback! We want our guests to feel comfortable during their visits and we will keep your review in mind. Enjoy your day and we hope to see you again at Lexus of Henderson!

November 16, 2021

Morning scheduled appointment did not get completed until next day. Courtesy car provided so okay. More

by D_WOOTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't pay attention to who the service person was.
Nov 16, 2021 -

Lexus of Henderson responded

Thank you for your patience as well as this feedback. We are grateful to have you as a Lexus of Henderson customer. Enjoy your day!

November 15, 2021

Always professional, attentive, and friendly. David was extremely patient with us and answered all of our questions even if it didn’t necessarily have to do with servicing my car. More

by LESLEE_GIRL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Nov 15, 2021 -

Lexus of Henderson responded

We are delighted to hear that your time with David was professional, and he answered all of your questions. Thank you so much for the five-star review of Lexus of Henderson. We are happy to have you as a customer and are always here to ensure you have what you need!

November 15, 2021

Stephen was very courteous and professional. He explained everything clearly and was a great help. More

by contactbwasap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Lexus of Henderson responded

Thank you for commending Stephen! We are so glad that he could assist at your recent service visit. Have a wonderful day! - Lexus of Henderson team

November 15, 2021

Best dealership I have ever worked with. I’ve been with them since they opened. Now, 7 cars later I’m still impressed. Service is unbeatable! More

by DONSEXTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
Nov 16, 2021 -

Lexus of Henderson responded

Don, we're glad the Lexus of Henderson team never lets you down! Thank you for your outstanding review - we're already looking forward to the next time we see you. Take care!

November 14, 2021

Work done was great. Staff was courteous, respectful and professional. The wait time at the work to be done was just right. More

by Aperez66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

November 14, 2021

My husband and are pleased with the excellent service provided to our car needs. T More

by Vangie P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Nov 15, 2021 -

Lexus of Henderson responded

We're glad we could take such great care of you and your husband's vehicle needs! Thank you for the excellent review and for being a valued client of Lexus of Henderson!

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