Lexus of Henderson - Service Center

Took my car in for a regular Lou but oil and filter service. My regular service advisor David Torrella, was on vacation. He, however, pre-arranged my service visit with service manager Craig Kelly. I a service. My regular service advisor David Torrella, was on vacation. He, however, pre-arranged my service visit with service manager Craig Kelly. I arrived on time, service was under 45 minutes. Great job as always guys. More

I had my tires changed, an alignment done, and a regular service and it was great! service and it was great! More

Randy is awesome. The Henderson dealership is a little bit further out-of-the-way for me, but I will never go anywhere else. bit further out-of-the-way for me, but I will never go anywhere else. More

Very prompt, knowledgeable and efficient. Courteous and professional. Worked on my car and did a great job! professional. Worked on my car and did a great job! More

Excellent , two thumbs up service for David T. This guy is not to be compared with anyone else in the car service department.!!!! is not to be compared with anyone else in the car service department.!!!! More

Quick and easy. Thanks for the Lyft. Disappointed that battery lasted less than 2 years but nice to be fully covered. battery lasted less than 2 years but nice to be fully covered. More

David was so patient with me when I asked about car. Very polite. I have a lot of confidence in this dealership Very polite. I have a lot of confidence in this dealership More

Good service. I like to refer to my friend definitely. Have drinks and charger. Computer, etc. Have drinks and charger. Computer, etc. More

Process was smooth and I am happy with the service received at the dealership from Randy received at the dealership from Randy More

On the positive side I was given a loaner car and told not to worry about filling the gas tank when we returned it. The negative side was the recall was supposed to take 4 hours but then I asked them to d not to worry about filling the gas tank when we returned it. The negative side was the recall was supposed to take 4 hours but then I asked them to do the 45000 mile check up which revealed that I needed a complete brake job which I then authorized. Then it came to pass that they couldn’t get new rotors for the rear brakes so they couldn’t do the complete job in the 6 days that we were going to be in Vegas. They did the recall and replaced the front brakes but not the rear brakes. The car was at the dealer for 6 days. The repair process also seemed to suffer because it seemed my Service manager was gone more often than not. Communication was mostly done by email. More