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Lexus of Henderson - Service Center

Henderson , NV

4.7
5,182 Reviews

5,182 Reviews of Lexus of Henderson - Service Center

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December 04, 2021

I have always received excellent service from Lexus of Henderson and David Torrella. I especially enjoy the use of a loaner car whenever needed. They have always stood behind their word at a time when so More

by MARCMORTONPRIVATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Dec 06, 2021 -

Lexus of Henderson responded

We couldn't be happier that we've consistently lived up to our high standards for service. Thank you for taking the time to comment on your experience with us - the entire Lexus of Henderson team appreciates your support! See you next time.

December 03, 2021

Tyler at service has always been honest and truthful about pricing. He is never pushy to upsell anything. Regardless how busy they are, he will find a way to get my vehicle serviced. Truly a wonderful e More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Dec 03, 2021 -

Lexus of Henderson responded

Jessie, it's great that Tyler is always wonderful to work with! We appreciate these kind words and will be sure to pass them along. Thank you for your trust in us to get the job done right. --The Lexus of Henderson Team

December 03, 2021

It is a well run business, from the drive up check in to the finished work. The employees are eager to help the clients. More

by Salty9seas@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem & Lewis (Louie) were great to work with.
Dec 03, 2021 -

Lexus of Henderson responded

We're so happy that our team was great to work with! We appreciate your confidence in our work here at Lexus of Henderson.

December 03, 2021

We had our routine maintenance on Dec 2. . We opted to wait and we’re pleased that it was done even shorter than expected. Stephen and service department should be congratulated for a job well done. More

by JOSEMNST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Dec 06, 2021 -

Lexus of Henderson responded

Thank you for the great review, Jose! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Stephan and the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 03, 2021

Everything was done to the highest standard. It was a surprise to see how complete a maintenance service elements were done. Service was great! More

by KOCHG002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share your thoughtful feedback! We appreciate your business and we look forward to the next opportunity to assist you here at Lexus of Henderson.

December 03, 2021

Tyler was extremely professional and made me feel like a valued customer which is very important to me. More

by RWILSON831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Dec 06, 2021 -

Lexus of Henderson responded

We sincerely value your patronage at Lexus of Henderson, and we're thrilled to hear that Tyler made that clear during your visit. We're grateful that you've put your trust in us to take care of your service needs, and we hope to see you back again down the road!

December 03, 2021

This dealership has always met my needs in regards to my car. Have never been treated so well before in terms of my car services. More

by ASIRALCSAVIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Dec 06, 2021 -

Lexus of Henderson responded

We're glad the Lexus of Henderson team always exceeds your expectations! Thank you for your kind feedback and business - it is truly our pleasure to assist. See you next time!

December 03, 2021

Our service advisor Mr David Tolera always deliver an awesome service. I appreciate his honesty and most of all his kindness. Thank you. More

by RTFELIPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tolera
Dec 06, 2021 -

Lexus of Henderson responded

Thank you for your continued business and your confidence in David! We look forward to working with you again here at Lexus of Henderson. Drive safely!

December 02, 2021

Excellent serviceWork done on time and as Excellent service Work done on time and as promised Additional requests were carried out and in a friendly manner. More

by HOLDZONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Lexus of Henderson responded

We strive to ensure our customers receive excellent service, so we appreciate you taking the time to share your experience with us! Thank you for trusting Lexus of Henderson with your business. Safe travels!

Dec 02, 2021 -

HOLDZONE1 responded

Thanks, best to you folks as well!

December 02, 2021

Very good service department that understands the customer needs. Very professional all the time. A place you can trust. More

by APARKERJR04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor - Service Department
Dec 02, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

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