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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews

5,017 Reviews of Lexus of Henderson - Service Center

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October 06, 2021

Service is always great. Tyler Heishman is very efficient and customer service oriented. A good experience More

by RHONDA13
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Oct 07, 2021 -

Lexus of Henderson responded

Rhonda, it is gratifying to hear that Tyler and the team took such great care of you! Thank you for choosing Lexus of Henderson and for stopping by to share your feedback. We look forward to your next service visit!

October 06, 2021

Really appreciated Stephen- the communication and customer service was excellent. You expect service with a luxury car, and this is what you get when you buy Lexus. Thank you! More

by KALBER_MARISSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen- service
Oct 07, 2021 -

Lexus of Henderson responded

Feedback like yours lets us know that we're hitting the mark. Thank you for giving the Lexus of Henderson team such a special shoutout. We're happy they could assist you so successfully. Safe travels!

October 06, 2021

David was terrific, had all my issues addressed. I couldn't get there to pick up my car do he had it delivered to me. More

by Bucko922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Lexus of Henderson responded

We are thrilled that our team could make your experience so easy and top-notch! Thank you for choosing Lexus of Henderson and for taking the time to leave us a review. Drive safely until we see you next!

October 05, 2021

Knowledgeable, helpful and courteous service technicians and staff diagnosed and serviced our vehicle. Thank you! More

by SUSIEQ702
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Oct 05, 2021 -

Lexus of Henderson responded

Susie, it is terrific to hear that you and your vehicle were so well taken care of! Thank you for trusting Lexus of Henderson with your service needs, we hope to welcome you back again down the road.

October 05, 2021

Took my car in for a regular Lou but oil and filter service. My regular service advisor David Torrella, was on vacation. He, however, pre-arranged my service visit with service manager Craig Kelly. I a More

by HOYADAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Lexus of Henderson responded

We're glad we could make your recent service visit quick and seamless. Thanks for taking the time to share and for being a valued Lexus of Henderson client! See you next time!

October 04, 2021

I had my tires changed, an alignment done, and a regular service and it was great! More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Lexus of Henderson responded

Marcus, thanks for the confidence in our work here at Lexus of Henderson! It makes us happy that you're pleased with your experience.

October 03, 2021

Randy is awesome. The Henderson dealership is a little bit further out-of-the-way for me, but I will never go anywhere else. More

by sallymilligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Oct 03, 2021 -

Lexus of Henderson responded

It is great to see that Randy is creating positive experiences that keep our guests coming back to us, Sally. Thanks for supporting Lexus of Henderson and we looking forward to your next visit!

October 02, 2021

David was so patient with me when I asked about car. Very polite. I have a lot of confidence in this dealership More

by Judinme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Lexus of Henderson responded

Thank you for putting your trust in David and our team! We are grateful for your business here at Lexus of Henderson and we are thrilled that you are always so well taken care of. See you next time!

October 02, 2021

Excellent , two thumbs up service for David T. This guy is not to be compared with anyone else in the car service department.!!!! More

by Fritzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 04, 2021 -

Lexus of Henderson responded

Thank you for your confidence in David and the team! We appreciate your business and we look forward to your next visit to Lexus of Henderson.

October 02, 2021

Quick and easy. Thanks for the Lyft. Disappointed that battery lasted less than 2 years but nice to be fully covered. More

by bronnasue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Oct 02, 2021 -

Lexus of Henderson responded

We are always here to help! Thanks for your glowing review and for your support of Lexus of Henderson!

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