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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews
Call Service Center (702) 228-7736

5,017 Reviews of Lexus of Henderson - Service Center

Sort by
September 18, 2021

Service was excellent. Car was ready when promised. All staff were friendly and very helpful More

by SSCHNEIDER7
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2021 -

Lexus of Henderson responded

We're glad to hear it! Thank you for trusting the Lexus of Henderson team to get the job done - we hope to see you again next time!

September 18, 2021

David and Kenny Always take good care of me but I do miss the donuts More

by julesnlv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in service, Kenny in service, both 5 stars
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Sep 20, 2021 -

Lexus of Henderson responded

Thank you for the great review! We are glad to hear that David and Kenny delivered a great experience. We appreciate your feedback and hope to see you again at Lexus of Henderson. Safe travels!

September 18, 2021

Jayce was wonderful at keeping me informed. He gave excellent customer service!! I don't have any complaints. More

by TYRENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
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Sep 20, 2021 -

Lexus of Henderson responded

We are thrilled that Jayce and the team could deliver a positive, communicative service experience! Thank you for trusting Lexus of Henderson with your business and your vehicle. See you next time!

September 17, 2021

Very open and willing to help, when I felt there was a Problem, Please are very nice, and willing to listen to what I felt was wrong More

by SPIVEY.WILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Lexus of Henderson responded

William, thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and please don't hesitate to reach out if there is anything more we can do to assist you!

September 17, 2021

The service department staff are very efficient and courteous, and the work performed on my vehicle was excellent More

by RMYEH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David P Torrella
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Sep 17, 2021 -

Lexus of Henderson responded

We appreciate your fantastic review! Thanks for supporting Lexus of Henderson and we hope to see you again soon!

September 17, 2021

Friendly people , just wish that you have car wash available for us . Place is accommodating More

by OROJOSEPHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 17, 2021 -

Lexus of Henderson responded

Thank you for this feedback! We are grateful to have you as a customer and look forward to assisting you next time at Lexus of Henderson.

September 16, 2021

They always keep you informed and are so friendly. I would definitely recommend them for all your service needs. Randy was great!! More

by SILVERCREEKDENTAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
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Sep 17, 2021 -

Lexus of Henderson responded

Thank you for recommending Randy and the Lexus of Henderson team! We are grateful to have you as a customer and look forward to assisting you again down the road. Take care!

September 16, 2021

Great dealership. Very nice and inviting. Everyone greets you and is polite and helpful. A wonderful experience. More

by stephen.edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
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Sep 17, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

September 16, 2021

This is a very busy service department, however, they still take time to meet all your concerns. More

by Kathyr319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
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Sep 16, 2021 -

Lexus of Henderson responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back!

September 15, 2021

Randy was very nice and make me feel very comfortable even when I was nervous. I will be back. More

by IAMQUEENFAMILYFIRST007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2021 -

Lexus of Henderson responded

We strive to make our guests feel happy and comfortable, so this feedback made us smile! Thank you for the wonderful review and for choosing Lexus of Henderson - we'll see you again next time!

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