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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,940 Reviews

4,940 Reviews of Lexus of Henderson - Service Center

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July 11, 2021

Excellent customer service . He is very helpful and tries to solve the problem. We are happy to get car back on resonance time manner. Thank you More

by CHECUONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Lexus of Henderson responded

Thank you for sharing a great review! We are happy to have you as a customer here at Lexus of Henderson, and we hope to see you again down the road.

July 11, 2021

Best customer service in the area, I moved here from San Francisco and went to Lexus of Las Vegas by mistake and encounter very rude service reps. Fortunately someone recommended David Torella. Thank you More

by REIKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella best service mgr I’ve had in 20 years since Walter retired from Lexus of Concord, Calif. Thank you David !!!!
Jul 12, 2021 -

Lexus of Henderson responded

We are happy to have you as a customer here at Lexus of Henderson! Thank you for sharing your positive feedback, we look forward to working with you again down the road.

July 11, 2021

Lexus Service Center installed door edge guards on my new ES 350. They did great job and on time as promised. I have been servicing my RX 350 for over two years and was never disappointed with their work. He More

by GEORGE_JERINIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Lexus of Henderson responded

George - We appreciate you trusting us with your Lexus ES 350 and are delighted to hear that you're satisfied with our work. Thank you so much for your longtime support! All of us at Lexus of Henderson are grateful for your positive feedback.

July 11, 2021

Answer the phone made the appointment was ready when I got there had the part ordered in we’re fast fission and clean offer us something to drink I don’t know what else they could’ve done More

by tldandys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Lexus of Henderson responded

Thank you for the excellent feedback! We are overjoyed to hear that your recent repair experience with us at Lexus of Henderson went so smoothly. For all your future auto needs, our team will be here to assist you.

July 11, 2021

Very courteous and professional. I had an 8 o’clock appointment. They were ready for me. We went over my service. I was informed about a recommended service. The waiting area was comfortable and cl More

by ECARROLL399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

July 10, 2021

Very friendly and knowledgeable, facility was extremely clean and pleasant waiting area. All work was completed and on time. I would recommend this dealer to all my friends More

by Garycrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jul 12, 2021 -

Lexus of Henderson responded

We're delighted to learn that you had a most pleasant service visit, courtesy of the Lexus of Henderson team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Thank you for your support and we hope to see you again next time!

July 10, 2021

Tyler and his crew did a great job as usual, my car seems to be running great. I want to thank Lexus of Henderson for their great service. More

by jgalik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jul 12, 2021 -

Lexus of Henderson responded

Thanks for stopping by to review Lexus of Henderson. We're happy to hear that Tyler took care of you and we wish you safe travels until your next visit!

July 10, 2021

First class service from the moment you drive up and away! David’s knowledge of products and desire to maintain my vehicles performance is a major reason why I have owned 3 Lexus vehicles since 1999. More

by JBG220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Jul 12, 2021 -

Lexus of Henderson responded

This feedback made our day - thank you so much! We're thrilled to hear that David and the Lexus of Henderson service team consistently exceed your expectations, and we're grateful for your loyal business. Safe travels, and see you again next time!

July 10, 2021

This dealership offers Professional, efficient, great car care service with good consistency of interaction with our service representative. We appreciate the service offered at this dealership. More

by KRISTIE.PATERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Jul 12, 2021 -

Lexus of Henderson responded

Your review makes our day! Thank you for choosing Lexus of Henderson and we are pleased we could deliver a five-star service experience. We hope to see you again next time. Take care!

July 10, 2021

Jayce and all the Lexus staff are amazing and assisted me with all of my concerns. It was an amazing experience I will continue to rely on your organization foe my car service needs. Thanks for your amazing More

by Zoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Jul 12, 2021 -

Lexus of Henderson responded

Zoey - we're delighted to hear the Lexus of Henderson team has been able to earn your confidence and trust! Thank you for doing business with us, and safe travels until the next time we see you!

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