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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,939 Reviews

4,939 Reviews of Lexus of Henderson - Service Center

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July 08, 2021

Very impressed with the level of service and the car and attention given to me by the team. I travelled from out of state and was treated exemplary. More

by SHADOLIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce Messer, Randy Auyeunig
Jul 08, 2021 -

Lexus of Henderson responded

We strive to treat all our guests excellently, and we're glad this was made clear to you during your visit! Thank you for choosing Lexus of Henderson - we hope to see you back again down the road!

July 08, 2021

Excellent service. The waiting time was at a minimal. The service manager was very polite and knowledgeable. Very comfortable waiting room. Thank you an easy day. More

by PINEDAHYLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Lexus of Henderson responded

Thank you for the five stars! We're delighted to hear that the Lexus of Henderson service team is demonstrating our commitment to outstanding customer service. Thank you for your support and we hope to see you next time!

July 08, 2021

Overall great service! Thank you Lexus Service Team! Spoke to someone to help get immediate schedule to be seen and cancelled a schedule I made at the wrong location. So helpful. More

by STARR60601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Lexus of Henderson responded

We are very glad to hear that you're satisfied with our service and truly appreciate you taking the time to commend our team. Thank you for choosing Lexus of Henderson for your auto service needs! We hope to see you down the road.

July 07, 2021

Friendly, prompt, reliable and fairly priced service that both you and your car will love. I would not dream of taking my Lexus any where else. More

by SDNICKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Jul 07, 2021 -

Lexus of Henderson responded

Friendly, prompt, and reliable are three words we strive to live by! We sincerely appreciate your feedback and are so glad to hear we've been able to earn your confidence and support. Thank you for choosing Lexus of Henderson, and come back again soon!

July 07, 2021

We go out of our way to visit this particular dealership because we've always received great service and care. Every single person we've encountered has been nothing short of polite and courteous. Stephen i More

by T R
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Jul 08, 2021 -

Lexus of Henderson responded

Thank you for continuing to choose Lexus of Henderson for your service needs! It makes our day to read your glowing feedback about Stephen and our team, and we look forward to working with you next time. Drive safely!

July 07, 2021

Everyone is helpful and very friendly, that's why I always go to the Lexus of Henderson. They have the best service and carwash with any type of service or no service they still do a carwash. More

by hendy.castillo1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 08, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

July 07, 2021

Excellent service! It was held in a very professional and timely manner! 5 stars for all the representatives of Lexus team that made it happened ! More

by misbulgaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 08, 2021 -

Lexus of Henderson responded

We are thrilled that our team took such great care of you during your recent visit! Thank you for trusting Lexus of Henderson with your business, we hope to see you again down the road.

July 07, 2021

Excellent service as always. They treat me like a VIP. Will always buy Lexus cars due to the service department and quality alone. Thank you! More

by BECKYBROWNLV8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Jul 08, 2021 -

Lexus of Henderson responded

Becky, thank you for the review! We are proud that we earned your loyal business here at Lexus of Henderson, and we will certainly pass along your kind words. We look forward to your next visit!

July 06, 2021

I was received at 8:30 warmly and promptly.A wash was I was received at 8:30 warmly and promptly. A wash was offered and I accepted. Then the agent inquired if there were any special requests for this More

by Smoothgolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Jul 07, 2021 -

Lexus of Henderson responded

We are thrilled to hear that you were so well taken care of by our team! Thank you for trusting Lexus of Henderson with your business and your vehicle. We hope to welcome you back for your future service needs!

Jul 08, 2021 -

Smoothgolf responded

As always a great job, great team, and great location in Henderson.

July 06, 2021

The check in process was good except the advisor said he didn’t have a record of my appointment. No big deal. He was courteous More

by Kathy Kingsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Aug 06, 2021 -

Lexus of Henderson responded

Kathy, thank you for taking the time to leave us this review and feedback. We will be sure to work to improve our attentiveness during the check-in process, and if you ever need anything else, don't hesitate to come back and see us again!

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