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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,939 Reviews

4,939 Reviews of Lexus of Henderson - Service Center

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July 06, 2021

Always on time, friendly staff and Tyler ALWAYS takes cate of me. When I buy another car, it will definitely be from Henderson Lexus! Thanks! More

by JAN1350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler H.
Jul 07, 2021 -

Lexus of Henderson responded

Your confidence in Tyler and the team means a lot to us! Thank you for choosing Lexus of Henderson and for taking the time to share a review. See you next time!

July 06, 2021

They have the best customer service from any dealership I’ve been to, very acomodating in this unpredictable life, please keep it like that, thank you More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Jul 07, 2021 -

Lexus of Henderson responded

Thank you so much for the fantastic review, Ricardo! We are lucky to have you as a Lexus of Henderson customer. Enjoy your day!

July 06, 2021

I had to get my battery replaced and they were able to fix it in less than 2 hours. Staff were friendly and knowledgeable. Recommend. More

by mandym.d.ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Jul 07, 2021 -

Lexus of Henderson responded

We are thrilled that our team gave you such an efficient, top-notch experience! Thank you from all of us at Lexus of Henderson and safe travels until we see you next.

July 06, 2021

The services writers and guys that help them are always courteous. David does what he can to always help me. I’ve driven the gs350 model for 21 years and never been dissatisfied with the service. My only c More

by DEBBIEP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Jul 12, 2021 -

Lexus of Henderson responded

Debbie, thank you for taking the time to leave us this review and feedback. While I am pleased to hear that you enjoy working with our service team, I'm disappointed that our finance team hasn't left you with the same positive impression. We strive to accommodate all our customers, and I would be more than willing to speak with you directly about this and ensure that we clear up any confusion. Please don't hesitate to give me a call. Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

July 06, 2021

They are always very polite and professional. My car is always done in a timely matter. I also love waiting in the lounge while I can wait for my car. More

by FDMEDIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Lexus of Henderson responded

Thank you so much for being a great Lexus of Henderson customer! It makes us smile to see this feedback about our service and facilities. We look forward to your next visit!

July 06, 2021

Tyler provides the best customer service Always on time Tyler provides the best customer service Always on time and always helpful I enjoy servicing my car with him He is a true asset to Lexus Henderson More

by Alina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jul 07, 2021 -

Lexus of Henderson responded

Alina, thank you for putting your trust in Tyler and the team! We are thrilled that you are always so well taken care of and we look forward to assisting you next time at Lexus of Henderson.

July 05, 2021

I was informed with the price before they started work on my car. Stephen was professional and gave me update on the work . We i picked up the car he gave me the entire run down. I was happy More

by RFRIED74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Lexus of Henderson responded

Happy customers make us happy! Thank you so much for sharing this feedback about your experience working with Stephen and our Lexus of Henderson team. For all your future auto needs, we will be here to assist you!

July 05, 2021

Your service is The best! Great communication! On time and nice clean car. Thanks to Tyler and all the staff. I even loved my loaner car!! More

by Nanalana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler!!
Jul 06, 2021 -

Lexus of Henderson responded

Thank you for the rave review! We are so happy to hear that Tyler and our Lexus of Henderson team provided excellent service and truly appreciate you taking time to commend them. Have a great day!

July 05, 2021

Steven took in our 1999 LS400 and made it look like we just purchased it from you folks. Steven always does a great job and we appreciate all of his time and efforts. Your backup staff in the service depa More

by CIECHNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 06, 2021 -

Lexus of Henderson responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with Steven and the Lexus of Henderson team. Drive safely in your 1999 Lexus LS 400, and we hope to see you back again down the road!

July 04, 2021

Great customer service. Waiting room was very clean. Loved that they had a kids room. More

by LORENAT.BOWDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Jul 06, 2021 -

Lexus of Henderson responded

Thank you for the wonderful review, Lorena! All of us here at Lexus of Henderson appreciate the support and feedback. Come back again soon!

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