Back

Lexus of Henderson - Service Center

Henderson , NV

4.8
4,938 Reviews

4,938 Reviews of Lexus of Henderson - Service Center

Sort by
June 25, 2021

Staff is very helpful and patient. Thank you Lexus of Henderson! More

by TONNA1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Lexus of Henderson responded

Thank you for the terrific review and for trusting the Lexus of Henderson team with your business! We're so glad we could be of service. Safe travels and see you soon!

June 25, 2021

Took my RX350 in for a oil change found out I had a nail in two tires they repaired them both and did the oil change with the wash in a hour great service…. More

by Jones47870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Lexus of Henderson responded

Thank you for the positive feedback! It was our pleasure to assist you with your Lexus RX 350. We will be sure to pass along your kudos to the Lexus of Henderson service team. Have a great day!

June 25, 2021

Our service consultant, Jayce, is exceptional. We value his professionalism, integrity and efficiency! Thank you and will soon be bringing in our 2006 Lexus SC430 from Hawaii to be serviced by this Hender More

by Realestatemargie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce, Michael
Jun 27, 2021 -

Lexus of Henderson responded

Thank you for the excellent review and for trusting the Lexus of Henderson team with the care of your vehicles! We're honored and grateful to have earned your business. Safe travels and come back again soon!

June 25, 2021

David went the extra step to get my car radio repaired. More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Jun 25, 2021 -

Lexus of Henderson responded

Thanks for the lovely review! It makes our day to know our staff is going above and beyond for our guests and will pass along your kudos to David. All of us at Lexus of Henderson appreciate your support. Safe travels!

June 25, 2021

Service manager was helpful, informative and courteous. Service was excellent. More

by PINKY20Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Lexus of Henderson responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let the Lexus of Henderson team know they were a big help during your service visit. Thanks for stopping in. Have a great day!

June 25, 2021

The Henderson Service center was nice, quick and thorough from the time we called for an appointment until we drove out after service. Although owned by the same people the first time we came to LV for serv More

by Djbruner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our service team at Lexus of Henderson, and we will certainly let them know that you appreciate their help. We do appreciate that you travel a distance to come see us, and it means a lot to know that we provided the exceptional service that we strive for here. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

June 25, 2021

New to the area, first time using your service department. Everything went perfect. More

by curtis.carson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Lexus of Henderson responded

Thank you for leaving us your review! We are delighted the Lexus of Henderson team could provide a positive service appointment for your first visit. We hope to work with you again down the road. Take care!

June 25, 2021

Did everything they could to make everything best as possible ! More

by FILMANDVIDEOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Lexus of Henderson responded

Thank you for the kudos! We are happy to hear the Lexus of Henderson team was able to deliver exceptional service during your visit. If there are any other vehicle needs, please don't hesitate to let us know. Have a great day! - Lexus of Henderson

June 25, 2021

Service was timely and a growing problem was resolved. Friendly employees at every turn. They arranged for transportation home and back because the work needed more time to conclude. More

by WHARRY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Lexus of Henderson responded

This review is music to our ears! Thank you for trusting our team with your business and your vehicle, it is terrific to hear that you had a five-star experience. See you next time at Lexus of Henderson!

June 23, 2021

It’s a pleasure to service my car Lexus at Henderson. U get treated like Royalty from arrival to departure. The team is very friendly, n courteous n professional.Dave has always been awwwsome! Alwaysgoing More

by FELIX.FRANCES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Lexus of Henderson responded

Thank you for the outstanding review, Felix! We're so glad to hear that the Lexus of Henderson team has been able to make your vehicle servicing experiences truly delightful. We appreciate your business and look forward to working with you again next time!

...
240
...