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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,064 Reviews

5,064 Reviews of Lexus of Henderson - Service Center

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June 27, 2021

Very friendly and helpful. Great place to do business. Would recommend More

by DNABUILD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Lexus of Henderson responded

Thank you for the positive feedback - all of us here at Lexus of Henderson sincerely appreciate it! Drive safe and see you next time!

June 26, 2021

Very professional and pleasant. Always make sure I have Very professional and pleasant. Always make sure I have a loaner. More

by Gloria Larkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella -Service 5 Stars
Jun 28, 2021 -

Lexus of Henderson responded

Gloria - Thank you for being a great Lexus of Henderson customer! We appreciate this feedback and look forward to serving you next time.

June 26, 2021

Tyler is always flexible in appointment times. Since we bought our Lexus, he has taken good care of our car. He is professional, warm and friendly and does his best. He is exceptional! More

by James Alford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman, Service Manager
Jun 28, 2021 -

Lexus of Henderson responded

We are delighted to have you as a repeat customer, James! Thank you for your business and your confidence in Tyler. We look forward to seeing you next time at Lexus of Henderson!

June 26, 2021

In and out as expected. Everything performed as expected. Tires inspected as requested for my coming trip to Montana, good for another 10,000 miles. Car was washed. More

by WARDEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Lexus of Henderson responded

We are delighted we could provide a five-star 10,000 maintenance visit! All of us at Lexus of Henderson are grateful to have you as a customer and look forward to assisting you again next time. Take care!

June 25, 2021

Lexus of Las Vegas is much closer to my home; however, the customer service at Lexus of Henderson is unmatched. I’m a business owner. I’m well aware of the importance of outstanding customer service. E More

by TaRhonda Eiland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Jun 25, 2021 -

Lexus of Henderson responded

TaRhonda, we really appreciate you making the trip to work with us! It is gratifying to hear that you are always so well taken care of by our team and we are grateful for your feedback. Thank you from all of us at Lexus of Henderson!

June 25, 2021

Randy, my service rep, made sure I was informed & arranged transportation While waiting. More

by SHADOWANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
Jun 25, 2021 -

Lexus of Henderson responded

Thanks for trusting Lexus of Henderson to get the job done! We look forward to your next service visit!

June 25, 2021

Staff is very helpful and patient. Thank you Lexus of Henderson! More

by TONNA1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Lexus of Henderson responded

Thank you for the terrific review and for trusting the Lexus of Henderson team with your business! We're so glad we could be of service. Safe travels and see you soon!

June 25, 2021

Stephen is an outstanding service representative, He is very polite, professional and informative. He treated me with the atmost respect and dignity while my car was in the shop. Kudos to an awesome repr More

by PLUMERIA111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Jun 25, 2021 -

Lexus of Henderson responded

Thank you for stopping by to review Lexus of Henderson. We're thrilled to hear that Stephen took care of you, and your vehicle!

June 25, 2021

Our service consultant, Jayce, is exceptional. We value his professionalism, integrity and efficiency! Thank you and will soon be bringing in our 2006 Lexus SC430 from Hawaii to be serviced by this Hender More

by Realestatemargie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce, Michael
Jun 27, 2021 -

Lexus of Henderson responded

Thank you for the excellent review and for trusting the Lexus of Henderson team with the care of your vehicles! We're honored and grateful to have earned your business. Safe travels and come back again soon!

June 25, 2021

Service manager was helpful, informative and courteous. Service was excellent. More

by PINKY20Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Lexus of Henderson responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let the Lexus of Henderson team know they were a big help during your service visit. Thanks for stopping in. Have a great day!

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