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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,069 Reviews

5,069 Reviews of Lexus of Henderson - Service Center

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June 25, 2021

David went the extra step to get my car radio repaired. More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Jun 25, 2021 -

Lexus of Henderson responded

Thanks for the lovely review! It makes our day to know our staff is going above and beyond for our guests and will pass along your kudos to David. All of us at Lexus of Henderson appreciate your support. Safe travels!

June 25, 2021

The Henderson Service center was nice, quick and thorough from the time we called for an appointment until we drove out after service. Although owned by the same people the first time we came to LV for serv More

by Djbruner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our service team at Lexus of Henderson, and we will certainly let them know that you appreciate their help. We do appreciate that you travel a distance to come see us, and it means a lot to know that we provided the exceptional service that we strive for here. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

June 25, 2021

Randy and the staff were a class act. From the check in girl when I pulled in to entering the building with a staff holding the door open with a friendly welcoming to Randy carefully explaining everything More

by MPHETMYXAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
Jun 25, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are pleased to hear that Randy took good care of you here at Lexus of Henderson, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

June 25, 2021

New to the area, first time using your service department. Everything went perfect. More

by curtis.carson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Lexus of Henderson responded

Thank you for leaving us your review! We are delighted the Lexus of Henderson team could provide a positive service appointment for your first visit. We hope to work with you again down the road. Take care!

June 25, 2021

Service was great, price are reasonable, the waiting room is good. More

by JIMMYYAO_85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Lexus of Henderson responded

Thank you so much for taking the time to let us know how happy you are with your Lexus of Henderson experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

June 25, 2021

Did everything they could to make everything best as possible ! More

by FILMANDVIDEOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Lexus of Henderson responded

Thank you for the kudos! We are happy to hear the Lexus of Henderson team was able to deliver exceptional service during your visit. If there are any other vehicle needs, please don't hesitate to let us know. Have a great day! - Lexus of Henderson

June 25, 2021

Good service, now stop messaging me about reviewimg it please. More

by YEMINGSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Lexus of Henderson responded

Thank you for sharing. I apologize for any unwanted communication on our end here and would be happy to look into your situation to see what I can do to help. I will not be able to gather your contact information from this review, so please feel free to give me a call at your convenience. Thank you, Craig Kelly - Service Director - 702-228-7736

June 25, 2021

Came in for a recall and received excellent care and service. Thank you. More

by RAZELET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Jun 25, 2021 -

Lexus of Henderson responded

We are thrilled that our team could give you a five-star experience! Thank you for choosing Lexus of Henderson for your service needs, we hope to work with you again.

June 25, 2021

Outstanding service and the vehicle was ready as promised. 2 thumbs up! More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Jun 25, 2021 -

Lexus of Henderson responded

Henry - Your review fills us with pride. We are delighted to hear you had an exceptional service visit with us. All of us at Lexus of Henderson appreciate your support and hope to see you next time. Take care!

June 25, 2021

I have been taking my RX 350 to Lexus of Henderson for almost four years. I appreciate the honesty and professionalism of every employee. No one has attempted to "Up sell" me at any time. That does no More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heischman and Jayce Messer
Jun 25, 2021 -

Lexus of Henderson responded

Gene, we are so grateful for your years of business and your glowing feedback! It is always a pleasure to welcome you back to Lexus of Henderson. Thank you!

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