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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,970 Reviews

4,970 Reviews of Lexus of Henderson - Service Center

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April 29, 2021

Nice that we can drop off car on appointment time and not have to wait for service rep inside now! Tyler very responsive on texting us updates More

by PMICHAEL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hunt
Apr 30, 2021 -

Lexus of Henderson responded

Thank you so much for taking time to share this feedback! We are happy to hear that Tyler and our team provided accommodating service. Have a wonderful weekend! - Lexus of Henderson team

April 29, 2021

As usual, the service of Lexus was top notch!The staff As usual, the service of Lexus was top notch! The staff was knowledgeable and pleasant; and the quality of work has my car running smoothly. More

by gmoney_222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done! We're grateful for your confidence in us!

April 29, 2021

The service manager Jaycee was very professional courteous and explain everything they had to be done and why I would recommend them to my friends and family More

by fdnomad57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Henderson responded

Thank you so much for recommending Lexus of Henderson! We are overjoyed to hear that Jaycee provided professional service during your recent visit. Enjoy your weekend!

April 29, 2021

Always pleasant people at Lexus and keep to time promised for the job to be finished. Thank you! What? Why? I said what I wanted. More

by km
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for always trusting Lexus of Henderson! We look forward to taking care of you during your next service visit!

April 29, 2021

Great team and service! Jayce took special care to troubleshot my problem with my convertible. I look forward in doing business with them in the near future. More

by TFUSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Henderson responded

We are thrilled that Jayce took such top-notch care of you and your vehicle! Thank you for trusting our team with your business, we look forward to welcoming you back to Lexus of Henderson in the future. Have a great day!

April 29, 2021

Henderson of Las Vegas; has a wonderful group of people working for the All the way from the sakes person Lexus how I texted; she set up everything with Craig in the service department. Craig was nice an More

by Tami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Lexus of Henderson responded

Tami, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let Craig and Lexus both know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 29, 2021

Top Notch Service from Lexus of Henderson yesterday. Everyone was so friendly and nice and helpful. Beautiful and clean facility. Fast oil change. Good Job! More

by K9LVR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon, Alexis, Randy
Apr 30, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 28, 2021

Always always great customer service. I never have any problems with the service department. That's the only location I go to when I need my car serviced. More

by MARISSAPRIETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
Apr 28, 2021 -

Lexus of Henderson responded

Thank you for the great review, Marissa! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

April 28, 2021

Their service department is excellent, quality workmanship and always reasonably priced. They took longer than was originally expected with my last repair, through no fault of their own (waiting f More

by DANBADGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We always strive for communicative and accommodating service, and it means a lot to know that our team made it happen for you. If you ever need anything else, don't hesitate to come back and see us again!

April 28, 2021

I came in for the 95,000 servyand a wheel alignment. David Torella handled the visit in a professional and timely manner. The car was returned washed and serviced. Thank you! More

by BFITZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your service and wheel alignment here at Lexus of Henderson, and we will certainly let David know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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