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5,017 Reviews of Lexus of Henderson - Service Center
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May 08, 2021
Excellent customer service, kept me updated on progress of my service. Able to provide a courtesy vehicle while my car was being serviced. Provided good explanation of repairs. of my service. Able to provide a courtesy vehicle while my car was being serviced. Provided good explanation of repairs. More
by RX owner
Verified Customer
May 08, 2021
Service tech and other staff are very competent and efficient in scheduling and overseeing service of my Lexus. Mechanics are super. I have never had any problem with service or repairs. Great dealer efficient in scheduling and overseeing service of my Lexus. Mechanics are super. I have never had any problem with service or repairs. Great dealership! More
by REDTEESLV
Employees Worked With
Tyler Heishman
May 08, 2021
Had 10000 miles service including oil change and Tire Rotation while waiting. Took around 1.5 hrs since pulling in service department. It also included washing the car, very happy about that. Rotation while waiting. Took around 1.5 hrs since pulling in service department. It also included washing the car, very happy about that. More
by ragabnh
Employees Worked With
David Torella
May 08, 2021
Average customer service department Better than Lexus of Las Vegas. Spoiled by Longo Lexus in El Monte California. A bit confusing on the procedure once arrived for service. of Las Vegas. Spoiled by Longo Lexus in El Monte California. A bit confusing on the procedure once arrived for service. More
by JCLVHOLDINGS
Employees Worked With
May 08, 2021
They did a good job finding out the problem with brakes, and did a good job fixing it. Will come back for service again another time. and did a good job fixing it. Will come back for service again another time. More
by Ron
Employees Worked With
May 08, 2021
Steven (my service writer) and Mike ( the shop foreman) where very helpful proffessional. Mike was very knowledgeable, helped get my car sorted out give them a raise. Mike was able to diagnose my wheel bal where very helpful proffessional. Mike was very knowledgeable, helped get my car sorted out give them a raise. Mike was able to diagnose my wheel balance down to faulty tires. More
by juakin280
May 08, 2021
Very pleased with the service. Very timely repair. Parts Very pleased with the service. Very timely repair. Parts were in stock. We live 850 miles away but will use your dealership again for our service nee Very pleased with the service. Very timely repair. Parts were in stock. We live 850 miles away but will use your dealership again for our service needs. Thanks More
by Matt
Employees Worked With
Can’t remember
May 08, 2021
responsive and courteous. though away from las Vegas following delivery, upon return found the vehicle working perfectly. advised a gadget that may be helpful if vehicle is used infrequently, like to kn following delivery, upon return found the vehicle working perfectly. advised a gadget that may be helpful if vehicle is used infrequently, like to know the details More
by KRIMIT41
Employees Worked With
May 07, 2021
Everything was wonderful no complaints don’t have anything bad to say wld have no problem using this dealership again for any service needs anytime anything bad to say wld have no problem using this dealership again for any service needs anytime More
by ANGELAJLV21
Employees Worked With
May 07, 2021
Stephen Diem is an “EXCELLENT SERVICE REPRESENTATIVE”. Always pleasant, knowledgeable, and kind. He is the reason I always have my vehicle serviced at Lexus of Henderson. Awesome Dealership & Workers. Always pleasant, knowledgeable, and kind. He is the reason I always have my vehicle serviced at Lexus of Henderson. Awesome Dealership & Workers. More
by Victoria Pearl
Employees Worked With
Stephen Diem
