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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,973 Reviews

4,973 Reviews of Lexus of Henderson - Service Center

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April 28, 2021

Always always great customer service. I never have any problems with the service department. That's the only location I go to when I need my car serviced. More

by MARISSAPRIETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
Apr 28, 2021 -

Lexus of Henderson responded

Thank you for the great review, Marissa! We appreciate your business and are happy to hear that you had such a successful service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

April 28, 2021

Their service department is excellent, quality workmanship and always reasonably priced. They took longer than was originally expected with my last repair, through no fault of their own (waiting f More

by DANBADGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We always strive for communicative and accommodating service, and it means a lot to know that our team made it happen for you. If you ever need anything else, don't hesitate to come back and see us again!

April 28, 2021

I came in for the 95,000 servyand a wheel alignment. David Torella handled the visit in a professional and timely manner. The car was returned washed and serviced. Thank you! More

by BFITZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your service and wheel alignment here at Lexus of Henderson, and we will certainly let David know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 28, 2021

Good people that follow up and follow throughNever had Good people that follow up and follow through Never had an issue getting what needed to happen do quickly and very efficiently. All in all david is o More

by Henrysmak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David customer service adviser
Apr 29, 2021 -

Lexus of Henderson responded

Henry - We appreciate this feedback and are delighted to hear that David could assist you. Thank you for choosing Lexus of Henderson for your auto service needs! We look forward to your next visit.

April 28, 2021

First rate professional knowledgeable customer service courteous responded promptly generous helpful offer free transportation and other assistance end of review end of review end of More

by RICHLEEATTY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisors Jayce Messer/ Tyler Heishman
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 27, 2021

Excellent service at the dealer. Very pleasant and try to assist in every way. At my age I appreciate . My car needs service, they washed it. I was happy. More

by indraudit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Lexus of Henderson responded

We're proud to have earned your 5 stars! Thank you for sharing this feedback with us about your experience working with our team here at Lexus of Henderson. We couldn't be happier to see that you were in great hands and we hope to see you back for your next service visit!

April 27, 2021

Always great experience! My check engine light showed up and I was able to get in first thing Monday morning and have it all taken cared off. More

by Nat2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 28, 2021 -

Lexus of Henderson responded

Thanks for trusting Lexus of Henderson to get the job done. We're glad to hear that our team was able to get you back on the road safely!

April 27, 2021

Nice treatment. The staff it’s professional and environment chilling. Loaner car was clean and very mechanically well maintained. Randy was a very straight guy, no problem at all. More

by MAURICIO_VAZQUEZ36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 28, 2021 -

Lexus of Henderson responded

Mauricio, thank you for your positive words about Randy and the team! We appreciate your business and we hope to see you again at Lexus of Henderson.

April 27, 2021

Everyone is always friendly and professional. Service is done quickly. Thank you everyone at Lexus! I don’t have anything else to say but I have to, because there is a 25 word minimum. There you go, now you More

by CMASSARO1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen, Jayce
Apr 27, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We are very proud to have earned your support and happy to hear that you had such a successful experience working with the Lexus of Henderson team. Safe travels, and we hope to see you again down the road!

April 27, 2021

It was easy to make an appointment in a reasonable amount of time. I was greeted and seated as soon as I got to my appointment. Service was completed in a reasonable amount of time and a loaner car was prov More

by Ginnyruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Apr 28, 2021 -

Lexus of Henderson responded

Ginny - thank you for trusting Lexus of Henderson to get the job done! We strive to provide top-notch service and I'm glad that came through to you!

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