5,172 Reviews of Lexus of Henderson - Service Center
Staff members were friendly and courteous and answered all of our questions. The service writer,Stephen, was very helpful and knowledgeable about what needed to be done. He offered a loaner car because all of our questions. The service writer,Stephen, was very helpful and knowledgeable about what needed to be done. He offered a loaner car because of service delays. More
I had my car serviced there for the first time. From handing over my keys to driving off the lot I experienced nothing the utmost professionalism. The staff were incredibly polite and courteous. Wonderf handing over my keys to driving off the lot I experienced nothing the utmost professionalism. The staff were incredibly polite and courteous. Wonderful experience! More
Tyler was our representative. He was professional, courteous and provided great customer service. I brought in our car for a routine tire alignment. We are very happy with Lexus service department fro courteous and provided great customer service. I brought in our car for a routine tire alignment. We are very happy with Lexus service department from the first day. More
I brought my RX 350 in for 20,000 mile scheduled service. After my oil was changed, filters were changed, and tires were inspected and rotated my car was washed. Great service! David Torrella, the service m After my oil was changed, filters were changed, and tires were inspected and rotated my car was washed. Great service! David Torrella, the service manager made this experience easy. He is very professional and friendly. More
The car rides better now than when I bought it. Randy was great! Entire experience was wonderful. Will definitely return for all my service needs. great! Entire experience was wonderful. Will definitely return for all my service needs. More
Louise and Richard , we give you a rating of Service Excellence. You deal with customers professionally and your politeness and wonderful attitude made our experience a wonderful one. You are an asset t Excellence. You deal with customers professionally and your politeness and wonderful attitude made our experience a wonderful one. You are an asset to your company. More
Jayce returned my call quickly, listened to my problem and instructed my on how to have my vehicle towed to the service department. I was offered a loaner car. When I picked up my car after the fuel pump and instructed my on how to have my vehicle towed to the service department. I was offered a loaner car. When I picked up my car after the fuel pump repairs the car was not just washed but detailed, even buffing out a small scratch. I was very pleased with the service. More
Excellent service from the first contact to the last. I wish more companies would follow your model. David Turrella is very competent always polite and sincere wish more companies would follow your model. David Turrella is very competent always polite and sincere More
Everyone in the Service Department always does a great job of taking care of my ride! They are very thorough and makes taking a trip to the shop not so miserable. Thank you Randy 😊 job of taking care of my ride! They are very thorough and makes taking a trip to the shop not so miserable. Thank you Randy 😊 More
Great dealership, very clean, they provide plenty of room for customers to wait. They provide drinks while you wait and keep the customer informed of the status. for customers to wait. They provide drinks while you wait and keep the customer informed of the status. More