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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,973 Reviews

4,973 Reviews of Lexus of Henderson - Service Center

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April 27, 2021

Very professional and did it in a timely manner. Also, your “people” are most curtious as well. I do appreciate the way you handle your business. It was a pleasure to work with you. More

by sherlock8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Apr 28, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 27, 2021

Service writer did a good job on time and efficient Did not try to oversell services While reviewing work order Will use service again soon More

by SILVAMICHAELP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Lexus of Henderson responded

We are proud to have earned your continued business and positive review! Thank you for choosing Lexus of Henderson, it means a lot to hear that you are a happy customer. Drive safely!

April 26, 2021

Great service by my advisor Randy. Car was fixed and cleaned. I was given a loaner car so I can get to work without any inconvenience. More

by RLZ11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy in service
Apr 26, 2021 -

Lexus of Henderson responded

Thank you for sharing this review so that others will know what it's like to be a guest at Lexus of Henderson! We appreciate this positive feedback about Randy. Enjoy your week!

April 25, 2021

Thank you for an outstanding service. Friendly staff, loaner was a plus to have when my vehicle was in service, the issues were fixed. Thanks More

by Sedmovs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Lexus of Henderson!

April 25, 2021

Good service and very customer friendly. A very positive Good service and very customer friendly. A very positive experience! Will continue to bring my car here for service for all of my future repair nee More

by MDKISSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Lexus of Henderson responded

Thank you so much for being a loyal Lexus of Henderson customer! We are delighted that you enjoy your visits with us and appreciate you sharing this kind feedback about our team. Have a great week!

April 25, 2021

I can’t say enough about how amazing the customer service is here! Tyler is the best and always communicates with me. From the phone call to make the appointment to picking up my car everyone there is so pr More

by ASAXTON79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler ( not sure of his last name)
Apr 26, 2021 -

Lexus of Henderson responded

Reviews like this one make our day! We are delighted that you can depend on Tyler and our team to take excellent care of you and your vehicle and we truly appreciate you commending us. Thank you from everyone here at Lexus of Henderson!

April 25, 2021

Always friendly and exceptional service! They always go above and beyond and are all very good to the customers. Service and customer satisfaction is their number one priority. More

by KESWARANGOONGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torelli
Apr 26, 2021 -

Lexus of Henderson responded

Thank you for the excellent feedback! It is wonderful to hear that you are so confident in our team to get the job done. Drive safely, and we hope to see you again at Lexus of Henderson!

April 25, 2021

David Torella provides excellent, personalized service. Thank you! I’m a long time Lexus Customer and have always been more than satisfied with the service provided here. More

by gcioffi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Apr 26, 2021 -

Lexus of Henderson responded

Your confidence in David and our team means the world to us! Thank you for choosing Lexus of Henderson for your service needs, we hope to work with you for a long time to come. Have a wonderful day!

April 25, 2021

Fast most appreciative very polite wish dealership were like you thank you happy customer very thought worry next car I may buy from you customer lives in new mexico More

by SAMMYVIRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Lexus of Henderson responded

Thank you for the great review, Sammy! We appreciate your support and are happy to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

April 25, 2021

Henderson Lexus always does a great job. Thank you to David Tortella in the service department . Happy with the service provided. Thank you! 1 1 More

by CLZT_1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tortella
Apr 26, 2021 -

Lexus of Henderson responded

It's our pleasure to assist you! Thank you so much for sharing this feedback about David and our Lexus of Henderson team. We look forward to your next visit with us.

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