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Lexus of Henderson - Service Center

Henderson , NV

4.7
5,172 Reviews

5,172 Reviews of Lexus of Henderson - Service Center

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June 05, 2021

Tyler was very professional and always helped me with my service needs. Customer service is A+ and very friendly. I would recommend them any time. More

by PPRESBITERO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Jun 07, 2021 -

Lexus of Henderson responded

Thank you for posting about your recent visit to Lexus of Henderson! We're glad to see that Tyler took care of you!

June 05, 2021

Everything was exceptional at the service center. Tyler is always so helpful I would appreciate your team and how hard everyone works there. Thank you for all your hard work. More

by AISANIMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler I. Service
Jun 07, 2021 -

Lexus of Henderson responded

Thank you so much for the amazing review! This made our day to hear. Safe travels and come back soon, from all your friends here at Lexus of Henderson!

June 05, 2021

Customer service was great; very professional; very informative; understood the problem and kept in touch through the process until the job was done. Thanks again More

by Sarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler - Service
Jun 07, 2021 -

Lexus of Henderson responded

It's our pleasure to assist you! Thank you for supporting our Lexus of Henderson team with this wonderful feedback. For all your future auto needs, we will be here to help.

June 04, 2021

I just attempted to open my trunk for the first time since my service and now it won’t open. How is this possible? Why won’t my trunk now open when it worked perfect before? More

by PAONE.LOUIS
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Craig
Jun 20, 2021 -

Lexus of Henderson responded

Louis - I'm so sorry to hear that you are experiencing an issue with your trunk. We certainly want to look into this for you and get your concerns addressed. Please call me at your convenience so that we can discuss this together. Thank you, Craig Kelly - Service Director - 702-228-7736

June 04, 2021

Service was excellent. Advisor was through and explained what services were preformed. Appointment time was timely and work completed as promised. Overall good experience yesterday.aside(the customer should More

by CRESOLVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jun 07, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

June 04, 2021

Tires. We’re over serviced by nine pounds.Windshield Tires. We’re over serviced by nine pounds. Windshield washer fluid was signed off as toped off. I found it nearly empty. Every thing on the inspecti More

by rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave
Jun 23, 2021 -

Lexus of Henderson responded

Rich - We are known for our precise service so it was concerning to see this feedback. I'd be more than willing to discuss any outstanding details regarding your last visit. Please consider giving me a call. Thanks, Craig Kelly - Service Director - 702-228-7736

June 04, 2021

Lexus Henderson team especially David treated me with high level service and makes me feel that my Lexus is in good hand. Giving him and team 10 stars. Thank you! More

by ULYPANGANIBN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David P Torrella
Jun 07, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let David know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

June 03, 2021

Jayce was very professional and accommodating during a difficult service-related situation. He made extra efforts to ensure we were treated as a Lexus customer should be at every step of the process. Than More

by Billy the Kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Jun 03, 2021 -

Lexus of Henderson responded

We are thrilled that Jayce went above and beyond to assist you! Thank you for trusting Lexus of Henderson with your business and your vehicle, we hope to welcome you back for your future service needs. Have a great day!

June 03, 2021

I will say: it was hard for me to not have Jay sitting across from me, but I truly appreciate Stephan taking care of me, he did a great job getting me the discount. Jay will be missed! More

by JODYFOCARAZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan
Jun 03, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Stephan and the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

June 03, 2021

Excellent service !’ Everyone is friendly!I appreciate Excellent service !’ Everyone is friendly! I appreciate getting a car wash, too! I felt the service and price are a great value. I like being notifi More

by Taylormade22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heisman
Jun 04, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly pass along your kind words. We look forward to your next visit!

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