Lexus of Henderson - Service Center

I was taken on time, the required work was done in less than the anticipated wait, and my car was washed and vacuumed as well.. than the anticipated wait, and my car was washed and vacuumed as well.. More

The staff was very friendly and informative. The waiting area was very clean and nice they have complimentary drinks as well. The whole experience was great! area was very clean and nice they have complimentary drinks as well. The whole experience was great! More

This time 5 stars. Previous visits 2 stars. Look at my 2-3 visits I’m sure there are notes in my file. Sorry. Just how I feel. 2-3 visits I’m sure there are notes in my file. Sorry. Just how I feel. More

The waiting area at the Clive, IA has snacks and coffee. I assume that you have done this in the past. The Service Agent was very polite. Confused as to why you didn’t tell me about recall when I was there I assume that you have done this in the past. The Service Agent was very polite. Confused as to why you didn’t tell me about recall when I was there though. More

Check-in and out were efficient. Time estimate was right-on. I needed new tires. Price was too expensive. I got better tires for $300 less at Costco. right-on. I needed new tires. Price was too expensive. I got better tires for $300 less at Costco. More

Service took my car right when I got there.I was informed of what they did and saw. I met with my rep and he went over everything. Service is always timely and friendly. of what they did and saw. I met with my rep and he went over everything. Service is always timely and friendly. More

Very clean, the atmosphere is very nice..I love that they have more than one waiting area I can stay there and wait for a long period of time have more than one waiting area I can stay there and wait for a long period of time More

From the moment I arrived at the service dept .the customer and was outstanding. Then Alexis eas very helpful and makes a follow up call explaining the status of the vehicle. customer and was outstanding. Then Alexis eas very helpful and makes a follow up call explaining the status of the vehicle. More

The woman who answered the phone (to schedule my appointment) on 6/1/21 was absolutely wonderful! She completely understood my predicament in trying to have my car serviced coupled with my commuting appointment) on 6/1/21 was absolutely wonderful! She completely understood my predicament in trying to have my car serviced coupled with my commuting (for work) from Bullhead City, AZ to Minneapolis, MN via LAS airport. When I landed in Vegas I thought I'd give it a try to see if I could have my vehicle serviced while there and she was able to squeeze me in! I have been trying for six months to accomplish this task but the commuting has been extremely difficult. By this young woman fitting me in at the last minute it saved me a great deal of time, money and mileage!! The staff at the Henderson dealership was wonderful!! Thank you all!! Jill Levredge More

Thank you to Steven for his professional presence & good customer service. Valet staff very nice. Of course I appreciate the car wash! See you at 40k mile service. customer service. Valet staff very nice. Of course I appreciate the car wash! See you at 40k mile service. More