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Lexus of Henderson - Service Center

Henderson , NV

4.7
5,172 Reviews

5,172 Reviews of Lexus of Henderson - Service Center

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May 28, 2021

They completed the work when they said they would and were very professional in their communication. The service manager was honest and told us exactly what needed to be done. More

by Rgb9353
Recommend Dealer
Yes
Employees Worked With
Didn’t interface with sales
May 30, 2021 -

Lexus of Henderson responded

Thank you for the positive review and for trusting the Lexus of Henderson service department with your vehicle care! We wish you safe travels and hope to see you again soon!

May 28, 2021

I am thankful for how fast and easy my service always is and the price is right. Stephen is always so thoughtful and quick to get me in and out of the office. More

by oeguerra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
May 28, 2021 -

Lexus of Henderson responded

We love to hear from our happy customers! Thank you for trusting the Lexus of Henderson team with the care and service of your vehicle - it is our pleasure to assist you. Drive safe and see you next time!

May 28, 2021

Jayce is the best ! Love dealing with this dealership, Lexus IS a pleasure and Jayce makes it so easy. Love getting things done efficiently, five stars More

by michaelwestra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Lexus of Henderson responded

Awesome! Thanks for the great review Michael and for giving Jayce a great endorsement. Love making things a breeze at Lexus of Henderson. Hope to see you back again!

May 28, 2021

David in service is awesome! He always has exceptional communication throughout the entire service process. I’m so happy to be part of the Lexus family! More

by doleary51515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Lexus of Henderson responded

We couldn't be happier to have you as part of our Lexus of Henderson family! Thank you for stopping by to share this wonderful feedback about working with David. We will make sure he knows you appreciated his help and we're excited to see you back for your next service visit!

May 27, 2021

I had a wonderful experience! Jayce was very kind and helpful. I wouldn’t hesitate going there again. I would highly recommend to my friends. More

by CHASEASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
May 27, 2021 -

Lexus of Henderson responded

Thank you for reviewing us and for the kind words about Jayce! We're so happy we could be of service and are grateful for your business! See you next time! - the Lexus of Henderson team

May 27, 2021

Always a pleasure to deal with. No hype, no pressure, only great service. Also always finished when promised. Always completed quicker than promised actually. Fantastic. More

by rwalden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
May 28, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

May 27, 2021

Tyler and his crew did an awesome job of doing what they do best which is taken care of us the customer. I will definitely be back for any future issues I might have with my car. Very professional and court More

by Wildbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler in service dept.
May 27, 2021 -

Lexus of Henderson responded

Your review means so much to us. We're thrilled to hear that Tyler was so helpful during your last visit to Lexus of Henderson!

May 27, 2021

I had my 2019 ES300H in for its 20,000 mi service and I had my 2019 ES300H in for its 20,000 mi service and ordered the highest level of extras which included full interior and engine detailing. I also More

by brenty4343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler and Eric
May 27, 2021 -

Lexus of Henderson responded

We can't thank you enough for being a loyal Lexus of Henderson customer. It means a lot that our service stands out to you and that you feel confident in the work we perform on your vehicle. We really appreciate your kind review and look forward to your next visit! Have a wonderful day.

May 27, 2021

Good communication, randy did everything he could to make sure my Lexus was running well and serviced. I would ask for Randy again in the future More

by FRONTLINEAUTOSLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
May 28, 2021 -

Lexus of Henderson responded

Thanks for the kudos! We are happy to hear that Randy and our service team made sure your Lexus was well taken care of. All of us at Lexus of Henderson appreciate your business and hope to see you next time. Take care!

May 27, 2021

The dealership is professional at all times. They informed us how long it would take to complete the service and when it took longer than the time recommended, we where given an rental. More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Lexus of Henderson responded

Hunter - Thank you for sharing this feedback about your recent service experience at Lexus of Henderson. We are happy to hear that you received accommodating care for our team, and we appreciate you trusting us with your vehicle. Have a wonderful weekend!

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