5,172 Reviews of Lexus of Henderson - Service Center
They completed the work when they said they would and were very professional in their communication. The service manager was honest and told us exactly what needed to be done. were very professional in their communication. The service manager was honest and told us exactly what needed to be done. More
I am thankful for how fast and easy my service always is and the price is right. Stephen is always so thoughtful and quick to get me in and out of the office. and the price is right. Stephen is always so thoughtful and quick to get me in and out of the office. More
Jayce is the best ! Love dealing with this dealership, Lexus IS a pleasure and Jayce makes it so easy. Love getting things done efficiently, five stars Lexus IS a pleasure and Jayce makes it so easy. Love getting things done efficiently, five stars More
David in service is awesome! He always has exceptional communication throughout the entire service process. I’m so happy to be part of the Lexus family! communication throughout the entire service process. I’m so happy to be part of the Lexus family! More
Always a pleasure to deal with. No hype, no pressure, only great service. Also always finished when promised. Always completed quicker than promised actually. Fantastic. only great service. Also always finished when promised. Always completed quicker than promised actually. Fantastic. More
Tyler and his crew did an awesome job of doing what they do best which is taken care of us the customer. I will definitely be back for any future issues I might have with my car. Very professional and court do best which is taken care of us the customer. I will definitely be back for any future issues I might have with my car. Very professional and courteous . More
I had my 2019 ES300H in for its 20,000 mi service and I had my 2019 ES300H in for its 20,000 mi service and ordered the highest level of extras which included full interior and engine detailing. I also I had my 2019 ES300H in for its 20,000 mi service and ordered the highest level of extras which included full interior and engine detailing. I also asked for research for possible warranty coverage for a cosmetic defect on the drivers side center pillar. In addition, I had a cosmetic repair for my rims which I scratched when I short turned into a curb. This was my second time. Maybe I should have bought the coverage that I was offered when I bought the car. Anyway, the quality of service and friendliness of staff and yes the professionalism I experienced were more than excellent. The craftsmanship on the wheels was so good that it was invisible and the interior detailing was also invisible, which is a good thing. Some independent shops they leave excess conditioner which leaves “grease” spots. Finally, the service department was very generous and courteous with respect to the loaner I was given. Overall, this was an exceptional experience and I will be coming back .... every time. More
The dealership is professional at all times. They informed us how long it would take to complete the service and when it took longer than the time recommended, we where given an rental. informed us how long it would take to complete the service and when it took longer than the time recommended, we where given an rental. More