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Lexus of Henderson - Service Center

Henderson , NV

4.7
5,172 Reviews

5,172 Reviews of Lexus of Henderson - Service Center

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May 24, 2021

Fast & friendly service, thank you! it is always a pleasure to have cer service performed at your dealer. I will never go anywhere else. Thank you! More

by EJR0978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful time working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

May 24, 2021

Stephen is always so nice and professional. The entire team is always quick and efficient. I’ve never experienced any issues. Highly recommend coming to Lexus! More

by Kristie8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
May 24, 2021 -

Lexus of Henderson responded

Thank you for taking the time to let others know what being a guest with us at Lexus of Henderson is like! We are more than pleased to hear that Stephen delivered professional service which made your experience a success from start to finish. We are grateful to have earned your business and hope to see you again next time. Have an amazing day!

May 24, 2021

Efficient and friendly. The employees were very knowledgeable about my car and made sure my wait time was at a minimum. They were very accommodating. More

by carol.rapp747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lexus of Henderson responded

We are so pleased to hear about your positive experience with us at Lexus of Henderson! Our number one priority is delivering exceptional service and it makes our day to know that our guests are going home happy. We are grateful for your business and hope to see you again next time. Have a wonderful day!

May 23, 2021

The advisor was great, the service was fast and the waiting area comfortable. If the adults could act like adults soon I’d like to see the parental locks on the TVs taken off. More

by BOBBYLONG631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lexus of Henderson responded

Thank you for giving our dealership such a marvelous rating! We are grateful for your review and your business. We will be sure to bring your feedback to our team. Feel free to call or stop by if there is anything all of us at Lexus of Henderson can do for you. Safe travels and have a great day!

May 23, 2021

We had great experience with this service center, specially David Torrella is kind and nice guy, we have been in service twice in a row , he was talking care it . Thanks again More

by HONGDAPAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Trrella
May 24, 2021 -

Lexus of Henderson responded

We're thrilled to hear that your service visit to Lexus of Henderson was one for the books, and we appreciate you trusting our team with the care of your vehicle! Safe travels and see you next time!

May 22, 2021

The reason I bought Alexis mainly it was for the service department which is very outstanding and very accommodating. I've driven Toyota Lexus since 1988 and that will never change More

by suesellshomes4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

May 22, 2021

The staffs are friendly in service center and Randy Auyeung is kindly explained about it. The location is very convenient and close from my house in Henderson. More

by GOLFAHOLIC50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lexus of Henderson responded

Thank you for the 5-star feedback! We're proud to be your hometown dealership and your support means so much to us. We will be sure to pass along these kind words to Randy and the rest of our service team! - Your friends at Lexus of Henderson

May 21, 2021

This was the best experience I have ever had at a car dealer. The welcoming person was friendly and helpful.The service manager David Torrella. He was excellent at his job, very flexible and accommodatin More

by TOMMURPHY101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Lexus of Henderson responded

Tom, thank you so much for taking the time to share your review! We are so glad that David and the rest of our team could facilitate your best dealership experience to date and we're proud to have earned your business. See you next time! - Your friends at Lexus of Henderson

May 21, 2021

Tyler in the service department was outstanding to work with and in addition to getting the airbags replaced he also arranged for us to get a price to see our SC to to the dealership. He is an outstanding More

by chris7707
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let Tyler know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 21, 2021

So impressed with the service that David Torrella provided...This is my 3rd Lexus because of your outstanding service and quality of cars... Thank you ! The More

by Linlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
May 21, 2021 -

Lexus of Henderson responded

Thank you for the great review! We are thrilled to hear that we had such a successful experience working with the Lexus of Henderson team. Drive safely, and we will be sure to let David know how much you appreciate his help!

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