Lexus of Henderson - Service Center

The dealership had friendly staff and a reasonable wait time for my maintenance service. They answered all my questions and even found a recall I didn’t know about. time for my maintenance service. They answered all my questions and even found a recall I didn’t know about. More

Service was very systematic. It didn’t make me wait too long. Suggesting for charging area to be activated cause if the waiting takes a while then customer gets bored and impatient. long. Suggesting for charging area to be activated cause if the waiting takes a while then customer gets bored and impatient. More

Excellent customer servce. Quick, trustworthy, professional, knowledgable, and courteous. Always a pleasure to work with Stephen and everody else in the service department. Thank you! professional, knowledgable, and courteous. Always a pleasure to work with Stephen and everody else in the service department. Thank you! More

Always friendly.I know it is expensive to take my car to Always friendly. I know it is expensive to take my car to the dealer for service but I can rely on their service. I wish the car wash service would c Always friendly. I know it is expensive to take my car to the dealer for service but I can rely on their service. I wish the car wash service would come back as before. More

Bought a gx460 from honda west they didnt check car out brought it henderson lexus they fixed the issues under the warranty thank you guys brought it henderson lexus they fixed the issues under the warranty thank you guys More

I was very happy with the service performed on my vehicle. The staff was very professional and courteous. It was a good experience and I would definitely recommend Lexus of Henderson for any vehicle vehicle. The staff was very professional and courteous. It was a good experience and I would definitely recommend Lexus of Henderson for any vehicle service needs! More

Tyler and Shannon helped me out of a jam with an unexpected nail in the tire. They squeezed me in and had me out before lunch time! Thank you for saving me!! unexpected nail in the tire. They squeezed me in and had me out before lunch time! Thank you for saving me!! More

When getting into a loaner, I specifically asked if the car had been sanitized and was told that it had been. I was also told the vehicle would be full. I got in, and there were crumbs all over the middle car had been sanitized and was told that it had been. I was also told the vehicle would be full. I got in, and there were crumbs all over the middle console and in the cup holders. The vehicle also had a little over a half tank in it (I don’t care so much about the gas, but do expect that it be full if that’s what I was told). Tyler immediately found me another loaner, which also appeared to not be sanitized. There was sticky stuff and hair in the cup holders. He finally found be one that was suitable to drive, although I must say, I cannot trust that it was sanitized either based off the condition of the first 2. Cleanliness CANNOT be missed on. Especially during a global pandemic! More

This dealership provides superb customer service every single time. The work done is exemplary, and they truly make you feel valuable as a customer. Nothing is a problem for them. single time. The work done is exemplary, and they truly make you feel valuable as a customer. Nothing is a problem for them. More

Awesome service. Will definitely be back when my next service is due. Thank you. Loved that they were able to offer a ride so that I didn’t have to wait there. service is due. Thank you. Loved that they were able to offer a ride so that I didn’t have to wait there. More