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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,978 Reviews

4,978 Reviews of Lexus of Henderson - Service Center

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April 10, 2021

Dave T. has been my long time service agent. He is consistently friendly, professional, and efficient! I also had the assistance of an individual from tech set up this time. He helped pair my new phon More

by SROY44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Torrella
Apr 13, 2021 -

Lexus of Henderson responded

We love that you can depend on Dave for excellent service, every visit. Thank you so much for being a great Lexus of Henderson customer! We look forward to assisting you in the future.

April 10, 2021

Randy Auyeung was amazing and resourceful. The service department handled everything accordingly and fast. They didn’t pressure me to buy anything or try to add on any services. More

by ALEXPEREZ665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Auyeung
Apr 12, 2021 -

Lexus of Henderson responded

Thank you, Alex, for reviewing Lexus of Henderson! It is our goal to find the best option for guests and we're glad to hear that Randy is doing his job right!

April 10, 2021

Thank you Craig and David for the best service! The accommodation in the waiting area for my family and I was amazing! Best dealership in Vegas! More

by JAKE.RIESTERER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Apr 13, 2021 -

Lexus of Henderson responded

Jake, this feedback is music to our ears! Thank you for choosing Lexus of Henderson for highlighting the great work of Craig and David. See you next time!

April 10, 2021

The manager, David Torrella is excellent. He explains every detail that is going be worked on your car. We need more people like him in every dealership! More

by CLEMY888@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Apr 12, 2021 -

Lexus of Henderson responded

Your feedback means so much to us. It is wonderful to hear that David was such a pleasure to work with and we look forward to your next visit to Lexus of Henderson!

April 10, 2021

Excellent no complaints No need to force us to write 25 Excellent no complaints No need to force us to write 25 word One word should be sufficient No complaints No complaints No complaints No com More

by salfiore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson! We're glad to hear that our team took care of you!

April 10, 2021

Tyler was very professional and handle my questions and service requirements with speed and efficiency. Thanks to his great service my vehicle is back to normal. More

by JERRYGEILS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Apr 13, 2021 -

Lexus of Henderson responded

Jerry, we appreciate you taking the time to share your positive feedback about Tyler and the team! Thank you for choosing Lexus of Henderson for your service needs. See you next time!

April 09, 2021

Randy provided very good customer service. He made sure my car was taken care of, didnt try to sell unnecessary services. Was very courteous and made sure I understood everything that was wrong More

by VIRKSAVINDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy A.
Apr 12, 2021 -

Lexus of Henderson responded

Thank you so much for reviewing Lexus of Henderson! We love to hear that Randy took excellent care of you and explained the work being done to your vehicle. For all your future auto needs, we will be here to help!

April 09, 2021

Excellent service, and great amenities to keep you occupied while having to wait. They go over everything in detail and are willing to answer any question asked. More

by ECLIPSE034ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Lexus of Henderson responded

We appreciate you taking the time to share your positive feedback! Thank you for choosing Lexus of Henderson for your service needs. Drive safely!

April 09, 2021

It was fairly fast, easy and comfortable getting my service done. They communicated with me letting me know where they were in the process. Thanks. More

by laffnvegas
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your service needs. It means a lot to hear that you are a happy customer and we hope to see you again!

April 09, 2021

Taylor was wonderful. I would recommend him to anyone. More than 5 stars! He was so helpful and knowledgeable. Very friendly and a pleasure to work with. More

by RSLJV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Heisman
Apr 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Taylor took such good care of you here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

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