Lexus of Henderson - Service Center

I’ve been treated well last few years with Lexus Henderson, they were very accommodating were able to schedule my car for service with moment notice. The service advisor was excellent to my needs. Henderson, they were very accommodating were able to schedule my car for service with moment notice. The service advisor was excellent to my needs. Thank you. More

David Torella is great! Always takes care of business in a timely manner. Had a loaner ready and everything was seamless. Will definitely recommend David and Lexus of Henderson! a timely manner. Had a loaner ready and everything was seamless. Will definitely recommend David and Lexus of Henderson! More

Was very pleased with the service they were very honest with us they gave us a ride so we didn’t have to wait there all day with us they gave us a ride so we didn’t have to wait there all day More

Tyler in the service department did an excellent job. I had to go in for a recall part to be replaced and he also took care of the annual maintenance check up had to go in for a recall part to be replaced and he also took care of the annual maintenance check up More

David was fabulous he took care of all of our needs, with a very kind and courteous demeanor! Went the extra mile to make sure all was done properly a very kind and courteous demeanor! Went the extra mile to make sure all was done properly More

Every customer service touch point is consistently professional - the initial phone conversation to schedule service, no hassle drop off and availability of a loaner car (really appreciate), thorough professional - the initial phone conversation to schedule service, no hassle drop off and availability of a loaner car (really appreciate), thorough review of service with Jayce, return of my car washed (love that!). It is obvious you all have built a happy culture at Lexus of Henderson. More

Lexus of Henderson really makes it easy to get service. They send out proactive reminders and I’m easily able to schedule my appointment online. Upon arrival i was promptly greeted and my car was finishe They send out proactive reminders and I’m easily able to schedule my appointment online. Upon arrival i was promptly greeted and my car was finished on time and even washed. Great experience all around! More

My experience was seamless as always but , this time I had a scenario that was somewhat uncomfortable for me to discuss with my service manager David Torrella. David made me feel so at ease and had everyt had a scenario that was somewhat uncomfortable for me to discuss with my service manager David Torrella. David made me feel so at ease and had everything in order when I arrived for my service appointment. Lexus will always be in our family as they make us feel like theirs. Thank you David and the team at Lexus of Henderson. More

Service department very courteous and helpful I.e Tyler h . He is alway help and take care of Repair efficiently . Easy to make appointment and job is done timely manner thx . He is alway help and take care of Repair efficiently . Easy to make appointment and job is done timely manner thx More

The service reps are great, but you guys need to help improve processes so customers can quickly pickup their car and checkout. We don’t want to waste time by waiting to checkout. Get a checkout process improve processes so customers can quickly pickup their car and checkout. We don’t want to waste time by waiting to checkout. Get a checkout process in your app. More