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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,980 Reviews

4,980 Reviews of Lexus of Henderson - Service Center

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April 08, 2021

Lexus of Henderson always delivers the highest quality of customer service. Fast and friendly service. Randy kept us well informed of the service being done. More

by FBCARINO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Lexus of Henderson responded

Thanks for trusting Lexus of Henderson with your business. We look forward to taking care of you during your next service visit!

April 07, 2021

My car was towed to the dealer after it died on the street. Even though I did not have an appointment, the service department did a complete diagnosis of the car and determined that i had a very dead b More

by DOBBSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are glad that we were able to assist you with your battery here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

April 07, 2021

Dave has always given us outstanding customer service. Him n his team work together in providing the best n fast service. He gets us in n out in a jiffy. We feel safe coming here because all the staff is More

by FELIX.FRANCES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Lexus of Henderson responded

Thank you for taking time to share this feedback so that others will know what it's like to be a guest at Lexus of Henderson! We are delighted that you can depend on Dave to take excellent care of you and your vehicle. Enjoy your day!

April 07, 2021

Am always so impress when I take my car for service. The people in the service department are so helpful and does their work with pride and courtesy. They go extra mile to help the customer. Jok well done. More

by HAFAGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Lexus of Henderson responded

We couldn't have asked for a better review! It makes our day to hear that our service team always takes such good care of you and your vehicle. We're so lucky to have you in the Lexus of Henderson family!

Jun 21, 2021 -

HAFAGIRL responded

Thank you for the excellent service. See on the next service schedule.

April 07, 2021

I always have a good experience at Lexus of Henderson. The service department goes above and beyond to help me car for my car. Randy was a pleasure to work with. More

by PEGGYLYN4
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 07, 2021 -

Lexus of Henderson responded

Peggy - It makes our day to hear that you enjoy your visits with us at Lexus of Henderson. Thank you so much for sharing such excellent feedback and mentioning Randy! We look forward to our continued relationship.

April 07, 2021

Jayce is great. Good customer service and willing to answer any questions we may have about the service. He also notified us of a recall and service was performed to repair. More

by SUPER8MM50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Apr 07, 2021 -

Lexus of Henderson responded

Your confidence in Jayce means the world to us! It's great to hear that he took such good care of you and your vehicle. Thank you for trusting Lexus of Henderson with your service needs!

April 07, 2021

I always get the best customer service from this dealer. They are professional, knowledgeable, and take care of all my needs and requests. Thank You More

by JONESD13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman Service
Apr 08, 2021 -

Lexus of Henderson responded

Thank you for your continued business and your great review! We are proud to have you as a customer and we look forward to welcoming you back to Lexus of Henderson next time!

April 07, 2021

Tyler Heishman is absolutely the best. Keeps me informed on when and what service will be needed and the approximate price so I know what to expect. Car was ready when they said it would be, was washed and More

by BJANDBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Tyler took such good care of you here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We are proud that we earned your business, and we look forward to your next visit!

April 06, 2021

Hello, upon arrival you will be immediately greeted by trained staff who advise every customer to park their car spaced carefully in the shade. They direct you inside to a waiting service rep. or a waitin More

by MICHELEMEES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Apr 07, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We are proud that we earned your continuing business, and we look forward to your next visit!

April 06, 2021

Good experience. Why are you forcing me to write a Good experience. Why are you forcing me to write a review? This will ne my last review. Word Word Word Word Word Word Word Word More

by TOM.DUERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Apr 06, 2021 -

Lexus of Henderson responded

Tom, thank you for taking the time to review Lexus of Henderson!

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