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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,981 Reviews

4,981 Reviews of Lexus of Henderson - Service Center

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March 31, 2021

Jayce Messer, excellent service and by explaining everything with details, and solve the issues been there for a while, looking to come more thank you for everythingg More

by ARAESH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Mar 31, 2021 -

Lexus of Henderson responded

It is terrific that Jayce took such great care of you and your vehicle! Thank you for choosing Lexus of Henderson, it means a lot to hear that you are a happy customer. See you next time!

March 31, 2021

The service was very good. People are very friendly met all my expectations and answered all my questions. My service provider was very well informed and answered all my questions. More

by HOCKEYJLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 31, 2021

Customer service department always performs all necessary repair work or required maintenance efficiently and professionally. David T is such a pleasure to work with every time. Great experience More

by Z3JOAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrela
Mar 31, 2021 -

Lexus of Henderson responded

Thank you for posting about your experience with David at Lexus of Henderson! We look forward to taking care of you next time!

March 30, 2021

The team is amazing and Jayce in service is the best. They completed my service on time and for the quoted price. No surprises from this team. More

by libbyalamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
Mar 31, 2021 -

Lexus of Henderson responded

Libby, we are delighted that Jayce and the team gave you a stellar service experience! Thank you for trusting Lexus of Henderson with your business, we hope to welcome you back in the future.

March 29, 2021

We have consistently had a very positive experience with the Henderson service department. They are my go to place for servicing our Lexus in Vegas. More

by ZANDEREGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Lexus of Henderson responded

Thank you so much for being a loyal Lexus of Henderson customer! We are thrilled to hear that you can depend on our team for excellent service, every visit. Hope to see you down the road!

March 29, 2021

I made an appointment on the Saturday morning for the service of replace the front brake pads. Jayce, the service manager, kindly told me that the service will take about 2 hours. Fortunately, the servic More

by MCFSUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Mar 30, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Henderson, and we will certainly let Jayce and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 28, 2021

Came into the dealership Saturday morning VIP wash took a little bit of time but absolutely turned out wonderful excellent no problems at all my car looks like a 2021 instead of about 2013 very good job More

by VWHAWK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen diem
Mar 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you again at Lexus of Henderson!

March 28, 2021

I was very pleased with your service thank you so much And I will be returning when my car needs to be serviced again again I say thank you More

by JOYCESEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Henderson responded

Joyce - thank you for trusting Lexus of Henderson with your vehicle. We look forward to taking care of you next time!

March 28, 2021

Lexis Henderson did an excellent job by ordering the recall parts and installing them as they scheduled. Their efficiency in doing the work and their way treating us are highly appreciated. More

by FANC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done! We look forward to working with you during your vehicle's next service visit.

March 28, 2021

Very good service . We love and come there many years . We will continue to go to Henderson area. Special the service manager is very helpful and kind More

by THIENANCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Lexus of Henderson responded

Your feedback means so much to us. Thanks for your continued support of Lexus of Henderson!

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