Lexus of Henderson - Service Center

i called the service department and received the time and date i wanted. service was timely. craig answered all. my questions. i will return next year date i wanted. service was timely. craig answered all. my questions. i will return next year More

Impeccable service and follow-up. They treat customers with first class treatment like Nordstrom or Four Seasons. I highly recommend using their service department if you own a Lexus with first class treatment like Nordstrom or Four Seasons. I highly recommend using their service department if you own a Lexus More

Dave Torella and the rest of the service crew always deliver top notch service! Brought my Toyota Rav 4 this time for maintenance and to have some unusual sound from the right rear checked. Provided the deliver top notch service! Brought my Toyota Rav 4 this time for maintenance and to have some unusual sound from the right rear checked. Provided they were busy, Dave got back to me the next day with a complete review of service needed with estimated pricing and the car was ready the day after, considering they were major fixes for a 15y/o car on top of the routine maintenance. They also gave the car a good interior cleaning, carwash and Dave even changed my old rusting license plate holders. The highlight of their service was the Lyft ride Dave arranged for me so I can pick my car up since I had no one to drive me to Henderson at the time the car was ready. The cherry on top was the total price came significantly lower than estimated pricing including tax. Lexus Henderson Service Department truly provides excellence and hassle-free service from drop-off to pick-up, job done in timely manner, honest and reasonable pricing, along with trustworthy crew, especially Dave Torella! Thank you very much Lexus Of Henderson! More

I receive five star service and very satisfied with this dealership.I definitely well refer this dealership to my friends In the greeters Las Vegas area and Henderson dealership.I definitely well refer this dealership to my friends In the greeters Las Vegas area and Henderson More

Best service ever! I would recommend Lexus of Henderson to everyone I know and it’s not because I work there. Everyone is amazing! Thank you to everyone I know and it’s not because I work there. Everyone is amazing! Thank you More

As always the service was impeccable and completed in a timely manner. I won’t hesitate to recommend this dealership to friends and family in the future. timely manner. I won’t hesitate to recommend this dealership to friends and family in the future. More

Had to wait 50 min to talk with someone’s the beginning, finally after about a hour they called us. Everyone apologized and were very sorry. Otherwise took care of our needs, Very professional. finally after about a hour they called us. Everyone apologized and were very sorry. Otherwise took care of our needs, Very professional. More

You were a complete failure on every first repair when I came to pick the car up there was oil all over the place dipstick was going out of the way it made me think that in an add a check worked on my car h came to pick the car up there was oil all over the place dipstick was going out of the way it made me think that in an add a check worked on my car has no pride in his work he said he inspected the car got a sheet everything was checked off OK well it was not it had some very serious conditions that were found by the shop form after the car was returned and take them back in Mike the foreman went over the car wash service truck at your car and he took care of all the concerns that I have he’s a Very good shop foreman and along with Craig the service manager service writer did a great job handling when I first come to pick the car up because I was very very upset More

Everything went very smoothly and as expected. I would recommend using their service department for your warranty and service needs. I will be back soon recommend using their service department for your warranty and service needs. I will be back soon More

They were very accommodating and friendly. They explained what was being done and was ready on time. The person who assisted me was very helpful and kind. what was being done and was ready on time. The person who assisted me was very helpful and kind. More