5,129 Reviews of Lexus of Henderson - Service Center
I love to go to your dealership because i am treared like a family member. Your service is excellent and the diagnostics are very honest. The guys are doing a wonderfull job and are always friendly and curti a family member. Your service is excellent and the diagnostics are very honest. The guys are doing a wonderfull job and are always friendly and curtious. More
In a rare scenario, I actually had my Mercedes serviced the same day and was able to review both processes side by side. Both regular services, both with loaners. While the Mercedes team did a very go the same day and was able to review both processes side by side. Both regular services, both with loaners. While the Mercedes team did a very good job, I would give the Lexus team the extra star. Both were very efficient and timely, but the Lexus experience was just a little bit less chaotic, smoother, and personable. More
Jaycee is always incredibly nice and professional. He always makes me feel welcomed at Lexus, and makes sure that all my questions are answered before leaving. always makes me feel welcomed at Lexus, and makes sure that all my questions are answered before leaving. More
Took great care of my car and provided me with a very nice loaner vehicle. Received regular updates through text messages so I knew what was happening. Car was ready at scheduled time. nice loaner vehicle. Received regular updates through text messages so I knew what was happening. Car was ready at scheduled time. More
Not too much to say, we are fairly new to this dealership, but so far we have no complaints we enjoy the car washes and the the clean facilities dealership, but so far we have no complaints we enjoy the car washes and the the clean facilities More
Had a problem with remote services that has never worked since I got the car. My remote services are now working. Great customer service here since I got the car. My remote services are now working. Great customer service here More
Tyler provided excellent customer service. He kept us informed about our service. And the car service was completed in reasonable time frame. Entire process was smooth and efficient. informed about our service. And the car service was completed in reasonable time frame. Entire process was smooth and efficient. More
Great communication and timely service Randy was amazing. Alex was very professional and amazing as well. They defined took care of our issue and were a pleasure to deal with! Alex was very professional and amazing as well. They defined took care of our issue and were a pleasure to deal with! More
First visit. Had to explore amenities in lobby ( I'm sure due to Covid-19). Made appointment and appreciated quick service. Advised of possible repairs next time. sure due to Covid-19). Made appointment and appreciated quick service. Advised of possible repairs next time. More