Lexus of Henderson - Service Center

The staff is accomodating and prompt in their service. The process was explained to me in detail and what are the expections and how much is the repair will incur. I have wonderful experience with your s The process was explained to me in detail and what are the expections and how much is the repair will incur. I have wonderful experience with your service. Surely, will be back in my next service. More

Excellent, efficient, timely, friendly customer service from Patrice and Denise, and, with finance. No time wasted. Exceptional delivery experience teaching me the vehicle. Best followup communication I'v from Patrice and Denise, and, with finance. No time wasted. Exceptional delivery experience teaching me the vehicle. Best followup communication I've ever experienced with any vehicle. I turned in a new BMW-X3 to get the NX350. Much more superior vehicle in every way, drive, comfort and functionality. 10/10. Highest recommendation. Thank you. More

Very thoughtful. Super customer service oriented I wish every service provider would emulate what Tony does Super customer service oriented I wish every service provider would emulate what Tony does More

More interested in finding ways to charge you for unwanted services then providing customer service. unwanted services then providing customer service. More

My experience was amazing. Walked in and was greeted with a warm welcome. Rick walked me out and I immediately saw the car I had been looking at online. Test drove the car and Walked in and was greeted with a warm welcome. Rick walked me out and I immediately saw the car I had been looking at online. Test drove the car and the rest is history! More

The overall experience was good. The wait time was a bit longer than expected for a scheduled appointment. The wait time was a bit longer than expected for a scheduled appointment. More

Excellent Customer service. The service manager stays on top of all customer complaints or concerns. The Service manager was very responsive, professional and courteous.. I high The service manager stays on top of all customer complaints or concerns. The Service manager was very responsive, professional and courteous.. I highly recommend More

Friendly, courteous and professional! My normal service consultant was off so James filled in and he was just as great! My normal service consultant was off so James filled in and he was just as great! More

Staff worked to make it a good experience, communication was good, execution was organized. Fantabulistic was good, execution was organized. Fantabulistic More

Clear communication, quick service and clean waiting area Friendly staff with quick car intake as scheduled Friendly staff with quick car intake as scheduled More