Lexus of Henderson - Service Center

Very helpful and informative about what's going on with my car Friendly and I'll be back to service my car again my car Friendly and I'll be back to service my car again More

Frustrating No It's not the dealership it Lexus policy apparently I was told Not thrilled apparently I was told Not thrilled More

Service was excellent! ! Had my car serviced, very quick for what i had done and the lounge is always very nice ! Had my car serviced, very quick for what i had done and the lounge is always very nice More

I can only speak about the service department. That department to me is a little shady.james told me that I needed a new transmission, I only had 84k miles on it,so I called corporate office ,th That department to me is a little shady.james told me that I needed a new transmission, I only had 84k miles on it,so I called corporate office ,they call the dealership and James the service person that was working with me,call me and said that the transmission was not bad ,he said that it was the computer in the transmission, so he said that he took the transmission computer from the new transmission and put it on my transmission now the car is running great.,instead of me paying 5k+,it's going to cost 3k+ big difference, that's why I say it is a little shady,so I said why didn you check computer first he said when you are having problem like what I am having lexus suggest,you replace that unit with a new one why would lexus suggest putting in a new one when all it need is a computer. i could not say anything but ok,I am retired on a fix income can't afford to buy a new car.thanks for hearing me out More

Tyler H is the best! All of the advisors are a A+ in every way!!!! :) All of the advisors are a A+ in every way!!!! :) More

Always accommodating. Always consistent. Customer service is a not a priority in our society anymore.... It is Top Notch at Lexus. Always consistent. Customer service is a not a priority in our society anymore.... It is Top Notch at Lexus. More

We were on our way home to CO from CA when the check engine light came on. I brought in the car first thing in the morning and they were able to make time to check the car. My service advisor, James, w engine light came on. I brought in the car first thing in the morning and they were able to make time to check the car. My service advisor, James, was great. Informed me on what they were doing and kept me updated. Great service and great waiting area too. More

I recently purchased a vehicle and had the pleasure of working with Tito DeLeon who provided a one-stop-shop, personalized experience that exceeded all expectations. From my very first conversation, he to working with Tito DeLeon who provided a one-stop-shop, personalized experience that exceeded all expectations. From my very first conversation, he took the time to understand exactly what I was looking for and made the entire process feel smooth, transparent, and stress-free. Tito handled everything—from helping me find the perfect vehicle, to explaining features in detail and even walking me through post-purchase steps. It was clear that he genuinely cared about my satisfaction and wasn’t just trying to close a deal. The level of professionalism, attention to detail, and friendly service I received made this one of the best customer service experiences I’ve ever had. If you’re looking for a seamless, personalized car-buying process, I highly recommend working with Tito DeLeon You won’t be disappointed! More

David always takes care of us. A+ for service dept. keep up the good job. A+ for service dept. keep up the good job. More

This dealership was clean, friendly, and accommodating. Thank you for my lovely new Lexus vehicle! Thank you for my lovely new Lexus vehicle! More