5,192 Reviews of Lexus of Henderson - Service Center
Hello, upon arrival you will be immediately greeted by trained staff who advise every customer to park their car spaced carefully in the shade. They direct you inside to a waiting service rep. or a waitin trained staff who advise every customer to park their car spaced carefully in the shade. They direct you inside to a waiting service rep. or a waiting room stocked with drinks and snacks with large comfortable chairs. Quick service turn around while you can watch TV, use their computers, charge your phones etc, free drinks and always clean bathrooms. Of course free wifi. Lexus continues to be the most reliable brand per Consumer Reports and it's our third Lexus in a row. You pay a premium over my two Toyota trucks for a premium vehicle made with premium quality inside and out and that continues at the dealership. More
Good experience. Why are you forcing me to write a Good experience. Why are you forcing me to write a review? This will ne my last review. Word Word Word Word Word Word Word Word Good experience. Why are you forcing me to write a review? This will ne my last review. Word Word Word Word Word Word Word Word More
I worked entirely with Jayce Messer during this transaction/visit regarding my 2007 Lexus LS460 re Enhanced Warranty Program ZLZ. He is very professional and quite thorough. I am impressed. I find transaction/visit regarding my 2007 Lexus LS460 re Enhanced Warranty Program ZLZ. He is very professional and quite thorough. I am impressed. I find he is a valuable asset to your organization. More
I’d like to personally thank Jayce and the Lexus service department team at the Henderson location for making my visit simple and easy. He took the time to explain to me in detail all my options and had my department team at the Henderson location for making my visit simple and easy. He took the time to explain to me in detail all my options and had my best interests and concerns In mind. I have been to many dealerships in my life but never have I been treated with this kind of dignity and respect, I truly felt like part of the family. This is my first Lexus, I was hesitant to spend the extra money for a luxury car but after my experience at the dealership and the performance of the car I will forever be committed to owning a Lexus. More
The gentleman that helped me was polite , efficient and professional. I appreciated the quick response to my immediate car needs. Jayce was very kind. He was honest. professional. I appreciated the quick response to my immediate car needs. Jayce was very kind. He was honest. More
The original call was weird wanting my Vin. I have never been asked that in Spokane or Palm Springs. Totally unnecessary in my opinion. Ware of my time. The people at Lexus were very nice especially rand been asked that in Spokane or Palm Springs. Totally unnecessary in my opinion. Ware of my time. The people at Lexus were very nice especially randy More
Amazing service and a quick turn around! Tyler went above and beyond to make sure the loaner I was given was the same model as my car, which I am most comfortable driving! My car was ready to be picked up wi and beyond to make sure the loaner I was given was the same model as my car, which I am most comfortable driving! My car was ready to be picked up within the window I was told and I really appreciated the promptness! Overall great experience. More
Professional..great..excellent service attentive to the customers.. I love going to ur place even its far.. great workers thank y . We appreciate the work customers.. I love going to ur place even its far.. great workers thank y . We appreciate the work More
Routine service + all concerns addressed while I waited in a most hospitable environment. 14-year customer, looking forward to another 14+. I don't get nearly the experience at Chevrolet. in a most hospitable environment. 14-year customer, looking forward to another 14+. I don't get nearly the experience at Chevrolet. More