Lexus of Henderson - Service Center

A Bluetooth speaker was stolen out of my car. It was in my trunk when I arrived at the dealership, and gone when I got home. Aside from that the service was great. my trunk when I arrived at the dealership, and gone when I got home. Aside from that the service was great. More

Everyone we dealt with was kind, helpful and efficient. It was a wonderful experience from beginning to end! Thank you for the great work Tuesday It was a wonderful experience from beginning to end! Thank you for the great work Tuesday More

Quality of repairs and level of customer service was first class, as usual. Clean, and socially distance COVID protocols seems to be followed. Always great to be able to get the free car wash when get first class, as usual. Clean, and socially distance COVID protocols seems to be followed. Always great to be able to get the free car wash when getting the car worked on. More

Customer service would have been 5 stars accept that when I made my service appointment I asked to have my GPS updated and after brining in for service was informed that a part had to be ordered and would ta I made my service appointment I asked to have my GPS updated and after brining in for service was informed that a part had to be ordered and would take a few days to get in and I would have to come back. Because I live over 70 miles from dealer this is an inconvenience. More

I have been doing business with Lexus of Henderson for many years. Very friendly and professional staff. Highly recommend this dealership. Make to ask for Tito in sales and Tyler in service. many years. Very friendly and professional staff. Highly recommend this dealership. Make to ask for Tito in sales and Tyler in service. More

The service technicians that replaced the wood on the LX (twice) did not do a satisfactory job. The first time the wood was damaged. The second time the plastic trim piece was damaged. It does not seem they (twice) did not do a satisfactory job. The first time the wood was damaged. The second time the plastic trim piece was damaged. It does not seem they have the proper training or instructions on how to take the dash apart for repair. I am appreciative of the repair being done but feel that it should not have required 2 repairs and now the plastic trim is damaged. More

They got me a Lyft home and back, which was great! I didn't have to take a whole lot of time away from running my home-based businesses. didn't have to take a whole lot of time away from running my home-based businesses. More

It was great. I brought my car in for service and the service was great. I do not have any complaints. Great service. Thank you service was great. I do not have any complaints. Great service. Thank you More

Dealership provided outstanding customer service prior and subsequent to my purchase. Follow up is exceptional and rapid. The appropriate training of staff is evident and should be rewarded. and subsequent to my purchase. Follow up is exceptional and rapid. The appropriate training of staff is evident and should be rewarded. More

Wonderful Lexus Dealer to have service done. Very caring Wonderful Lexus Dealer to have service done. Very caring and always help seniors with coupons! Unfortunately Jay is no longer with us. Rest in Hea Wonderful Lexus Dealer to have service done. Very caring and always help seniors with coupons! Unfortunately Jay is no longer with us. Rest in Heaven Jay💋 More