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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,036 Reviews

5,037 Reviews of Lexus of Henderson - Service Center

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March 05, 2021

The staff here is friendly and accommodating! They always have the customer’s best interest at heart and thrive on exceeding expectations! I look forward to servicing my Lexus here. More

by peggyjnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Leslie
Mar 08, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! Providing friendly and accommodating service is always the goal here at Lexus of Henderson, and we are pleased to hear that we made it happen for you. We look forward to your next visit!

March 05, 2021

I’ve used lexus of henderson for years. They are always very professional and get my RX taken care of the first time. Dave Torrella is excellent! More

by MJGODDARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Lexus of Henderson responded

Thank you so much for your longtime business and support! We are so glad that you can trust us for professional service, and we appreciate you giving a shout-out to Dave. Have a great weekend!

March 04, 2021

The dealership is excellent, appointments are always on time and handled with speedy efficiency all team members are courteous and keep the customer well informed on the vehicle status. Upon completion of More

by CHAZMAZ777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Diem
Mar 04, 2021 -

Lexus of Henderson responded

We are so grateful for your business and kind review! It is great to hear that our team always takes such stellar care of you and your vehicle. Thank you from all of us at Lexus of Henderson!

March 04, 2021

Very professionally run business. Loaner vehicle much appreciated. Service Manager David T. Kept me informed. Very professional, but still “down to earth.” Little pricey, but I feel it’s still good value More

by SSCHIEBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David T.
Mar 04, 2021 -

Lexus of Henderson responded

Thank you for trusting our team with your business! We are grateful for your support and your mention of David's great work. Safe travels until we see you next!

March 04, 2021

Service was quick, waiting area was comfortable. Staff was friendly. We waited while service was completed, it was very quick. Had two key fob batteries changed and AC filter replaced. More

by Kathyr319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman - Service Writer
Mar 05, 2021 -

Lexus of Henderson responded

Kathy - Thank you for coming to Lexus of Henderson for your auto service needs! We are happy to see this feedback and glad to know that you're a satisfied customer. Hope to see you next time!

March 04, 2021

Tyler and Craig went above and beyond to make my experience memorable. I'm always pleased with the care the service team provides for my family. More

by Yes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Mar 05, 2021 -

Lexus of Henderson responded

For you to say that Tyler and Craig went "above and beyond" to assist you makes our day. Thank you so much for being part of the Lexus of Henderson family! We are very grateful for your business.

March 03, 2021

The staff was very friendly very knowledgeable I was treated as a new customer like I just bought a brand new car even though my car is a 2006 received my car back with a full tank of gas and it was was More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Lexus of Henderson responded

We're so proud to have gained you as a customer, Bob! It was our pleasure to deliver such a courteous, professional service experience. Thank you for trusting Lexus of Henderson with your vehicle and your business!

March 03, 2021

Always a great experience working with Stephen D. Ever since switching to Stephen from another manager ( I didn't care for the first manager) his customer service, professionalism, all around care, has More

by LIZVCONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Mar 03, 2021 -

Lexus of Henderson responded

We are very happy to hear that Stephen provides the professional service we expect for our guests. Thank you for taking time to commend him! We are grateful to have you as a Lexus of Henderson customer.

March 03, 2021

Recall work was done in time and efficient. The veh was washed and returned clean and topped off with fuel. Very nice experience for my wife to handle by herself while I was out of town More

by Seaspencer433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Mar 03, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

March 03, 2021

Service at Lexus is the reason I will not buy from another dealership. Always fast, honest, and reliable! The only bad thing is that when I get a loaner, it makes me want to upgrade my car! More

by MHOLMES24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Lexus of Henderson responded

We're so lucky to have you in the Lexus of Henderson family! Your confidence in our team and our business means the world to us. Thank you for trusting us with all your repair and maintenance needs!

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