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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,017 Reviews

5,017 Reviews of Lexus of Henderson - Service Center

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January 10, 2025

Horrible service no honor in warranty has denied all my requests toyota has more honor More

by junebugg1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
January 10, 2025

We have been using Lexus of Henderson for many years and have always received the very best service possible! The service representatives are knowledgeable and helpful. Our experiences have always been pos More

by Janhatcher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

A very nice office, waiting area, spacious restrooms & a vast variety of snacks & coffee make waiting for your car to be ready, a pleasant experience !!! More

by PADMASHRI_V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 10, 2025

I was very well taken care of, every step of the way, with kindness and efficiency and the whole team worked together. . More

by Drlorri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Easy to make an appointment. Their staffs are very friendly and helpful. My car maintenance advisor is very knowledgeable, prompt honest and very professional. More

by rhanee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
January 10, 2025

The agent did not know how to deal with the issue. I found a solution on YouTube and I know I what I must do. Apparently the new replacement battery I had was old and the second fob had not been used More

by gttaylor55
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Friendly, professional and knowledgeable. Service manager stays time to explain. They don’t charge you for things. Dealership are a bit expensive but you get what you paid for. I’ve owned 3 L More

by Chriscross53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Fast, efficient service, with kind, friendly representatives. My service rep was exceptionally friendly and knowledgeable. More

by WendyRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

The experience of buying a car at Lexus of Henderson was the best I have had. They were able to manage the entire experience with little to no friction. From the test drive, to the trade-in, negotiations, f More

by Ed and Jenny
Recommend Dealer
Yes
Employees Worked With
Rick White
January 03, 2025

Fast efficient and excellent service with Lexus Owners always since 2006 first visit to dealership More

by MHIRUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID TORRELLA
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