Lexus of Henderson - Service Center

On my recent service the service was excellent as were the technicians and checkin techs met with the technology specialist he was very helpful with all the questions I Had with my new car the technicians and checkin techs met with the technology specialist he was very helpful with all the questions I Had with my new car More

Regarding service, they are second to none. I do however have a problem with making contact with the "service advisor you are supposedly assigned to. On several occasions have tried to readh out to my "se have a problem with making contact with the "service advisor you are supposedly assigned to. On several occasions have tried to readh out to my "service advisor" only to be directed to their voice mail, leave a message and never get a call back. This s not very acceptable. More

The staff is always so nice and helpful! They even remember me even though they see so many people! Stephen is the person that is assigned to me and I am never disappointed by his service! remember me even though they see so many people! Stephen is the person that is assigned to me and I am never disappointed by his service! More

Tyler was helpful and explained everything. However, after dropping off my car I wasn’t sure where to go and rang the bell to ask someone. After a couple of minutes an employee came up and abruptly tol after dropping off my car I wasn’t sure where to go and rang the bell to ask someone. After a couple of minutes an employee came up and abruptly told me to sit down and wait to be called. I told her I was sorry to bother her. More

Very good service we arrived about 6:45 and right at about 710 we got taken care of and they lonned us a car and they were done in about four hours which was great so overall wonderful about 710 we got taken care of and they lonned us a car and they were done in about four hours which was great so overall wonderful More

Service was quick with great customer service as always. Always would like for it to be cheaper but it’s a lot better than it used to be. Always would like for it to be cheaper but it’s a lot better than it used to be. More

Had my hood lifters switched out since they went out. Fast turn around and great service. Thank you Jayce and the techs at Lexus of Henderson!! Fast turn around and great service. Thank you Jayce and the techs at Lexus of Henderson!! More

David Torella has been our service manager for at least 5 years and he always provides us with excellent service. Thank you for being you years and he always provides us with excellent service. Thank you for being you More

Came to service due to burning scent engine bay. Tech said oil spillage from previous oil change. Returned home car died. Called mobile service tech. He said alternator was bad and burning scent caused b said oil spillage from previous oil change. Returned home car died. Called mobile service tech. He said alternator was bad and burning scent caused by burnt alternator. David Torrella and Team did a very poor job. More

I had to wait quite a while, so Mr. Diem explained that you were short maint. people. He gave me the service free in response to my having to wait so long. He also offered to give me a complimentary fu you were short maint. people. He gave me the service free in response to my having to wait so long. He also offered to give me a complimentary full detail on my next service visit! Sounded good to me! More