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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,038 Reviews

5,038 Reviews of Lexus of Henderson - Service Center

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February 06, 2021

I've always had great experiences at this dealership. From check-in to check-out very pleasant, especially Jayce/Craig. Long may it continue. Thanks. More

by colin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce Messer (5 Stars also)
Feb 08, 2021 -

Lexus of Henderson responded

It's our pleasure to assist you, Colin! Thank you for taking time out of your day to share this positive feedback and mention Jayce and Craig. We look forward to your next visit with us at Lexus of Henderson.

February 05, 2021

Everyone there is very friendly and helpful. Jayce has been awesome at helping me get things fixed on my car. He is also great at keeping me informed of progress on my car. More

by dalcowboysak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Feb 05, 2021 -

Lexus of Henderson responded

We're thrilled to hear that Jayce always delivers such a friendly and communicative service experience! Thank you for trusting Lexus of Henderson with all your repair and maintenance needs!

February 05, 2021

I'm so pleased to have my car taken good care of, for the air bag, and the other perks done to the car. But I would like to know how much the air bag and labor cost $$ out of curiosity . Thanks again for the More

by PONYGO19522001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Feb 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you with your vehicle here at Lexus of Henderson, and we will be sure to let Tyler and our team know that you appreciate their help. If you ever need anything else, or if you have any additional questions, don't hesitate to give us a call!

February 05, 2021

david is by far the best employee i have worked with at any lexus. He is always extremely nice and makes sure all my needs are taken care of. He goes above and beyond to take care of me. More

by LEE.DANA.007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david torrella
Feb 08, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad David took such good care of you here at Lexus of Henderson, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

February 05, 2021

Great service as always met with a familiar face, Alex, who has great memory from 5 years ago, really impressed. Spoke with Lexus who set up the appointment great personality More

by MLKBRISCOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Lexus of Henderson responded

Thank you so much for visiting us at Lexus of Henderson! We are thrilled to hear that Alex and our team impressed you with their service. We hope that you enjoy your weekend!

February 05, 2021

The service staff is fantastic and the communication with Tyler makes the experience very convenient. I was in and out of the dealership within 15 minutes dropping off And picking up. More

by CARGILL06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Feb 05, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Tyler went above and beyond to assist you. Drive safely, and we hope to see you back at Lexus of Henderson next time!

February 05, 2021

David is great as usual. I have complete comfort in having my car serviced at Lexus. Wish pricing were a little lower. Thank you David. More

by GRENDULic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Feb 05, 2021 -

Lexus of Henderson responded

We are so happy that you can depend on David to keep you safe out on the roads. Thank you for sharing this feedback as well! All of us at Lexus of Henderson are grateful for your business and support.

February 05, 2021

Excellent service. The technician and the customer service agent coordinated everything well. The loaner car was ready on time, and the service was completed on time. More

by Kathy Ligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Feb 05, 2021 -

Lexus of Henderson responded

We're glad to hear that our team delivered such a seamless, efficient service experience, Kathy! Thank you for trusting Lexus of Henderson with your vehicle and your business!

February 05, 2021

Great service in terms of scheduling, lining up loaner car and coordinating with me when the work was complete. Minimal wait time both dropping off the vehicle as well as picking it up. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 05, 2021 -

Lexus of Henderson responded

We're glad to have made your service visit convenient, attentive, and efficient, Bob! Thank you for trusting the team here at Lexus of Henderson with your vehicle and your business!

February 04, 2021

Excellent Service and our service manager communicated all necessary repairs needed and performed all services needed timely. The car runs and looks very nice and will continue to service at the dealersh More

by BIRCHLERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Lexus of Henderson responded

Your feedback means so much to us! Here at Lexus of Henderson, we're committed to providing excellent service and it is fantastic to hear that came through to you. We look forward to taking care of you next time!

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