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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,981 Reviews

4,981 Reviews of Lexus of Henderson - Service Center

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January 16, 2021

Organized drop off and pickup. Very impressed. Car was ready on time. Making the appointment was easy and all were very friendly and professional. Thank you. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon and my service writer were exceptional!
Jan 18, 2021 -

Lexus of Henderson responded

Kevin, thank you for taking the time to leave us a review! We are grateful for your business here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

January 16, 2021

Every experience at Lexus of Henderson is amazing. The staff there in both service and sales are always so professional and helpful. Tyler in service makes the service experience amazing every single time More

by kevinhildner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Jan 18, 2021 -

Lexus of Henderson responded

Kevin, we can't thank you enough for your continued support here at Lexus of Henderson! Your stellar feedback about Tyler and the team is greatly appreciated and we look forward to working with you next time. Drive safe and have a great day!

January 15, 2021

Great customer service in all areas. When servicing my Lexus they always go the extra mile to communicate fully and do the best for the customer. More

by Mulekicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Deems
Jan 15, 2021 -

Lexus of Henderson responded

Thank you for trusting us with your vehicle. Here at Lexus of Henderson, our team is committed to providing excellent service and I'm glad that always comes through to you!

January 15, 2021

2 warranty issues required them having my car for a 2 warranty issues required them having my car for a week. Stephen was the BEST at keeping me informed daily on the status of my car during that week More

by BARRY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem ????????
Jan 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will be sure to let Stephen know that you appreciate his help. We look forward to your next visit!

January 15, 2021

Was taken care of right away.Jayce was the best. Was taken care of right away. Jayce was the best. Courteous, knowledgeable and a pleasure to talk to. I will definitely request Jayce again! Thanks More

by CHPLDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Jan 15, 2021 -

Lexus of Henderson responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Henderson, and we will be sure to let Jayce know that you appreciate the help. We look forward to your next visit!

January 15, 2021

Excellent service after a mis calculation regarding time. My service person was professional and kind. I left there very happy and feeling valued as a customer More

by SSPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaycee
Jan 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Lexus of Henderson, and we look forward to your next visit!

January 15, 2021

I found the service fast, reliable, professional and polite. The facility was clean and an appropriate number of people were in the waiting areas due to COVID concerns of people with high risk constrict More

by NISACOOKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 18, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we are so glad we were able to make your experience safe and comfortable during this difficult time. If you ever need anything else, don't hesitate to come back and see us again!

January 15, 2021

Great service, excellent staff. Always a pleasure working with David. Never had an issue and work is always excellent. David goes above and beyond to make sure the work is done right and fixes any issue we m More

by GSRWARRIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Jan 18, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are so glad you always have a good experience working with David here at Lexus of Henderson, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

January 15, 2021

Outstanding and professional service. David Torrella is a great Set ice Manager and is always looking out for our needs as his clients. A+ to the Dealership and David.... More

by BOFFELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Jan 15, 2021 -

Lexus of Henderson responded

It's great to hear you were satisfied with our service team's attention to detail and enjoyed working with David. Thanks for your A+ and everyone at Lexus of Henderson appreciates your business!

January 15, 2021

My car had a difficult problem and they were going through alot to fix it. They eventually figured it out. They even compensated me for having the car so long with a complimentary detail. More

by ANELAGIRL63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us. We appreciate your business and are happy to hear you were satisfied with the service and free detail. Our pleasure! Look forward to seeing you again at Lexus of Henderson.

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