5,039 Reviews of Lexus of Henderson - Service Center
Very quick, great service! They didn’t pressure me but gave me a heads up that my brakes are at 30%. Appreciated that they vacuumed out my car as well. gave me a heads up that my brakes are at 30%. Appreciated that they vacuumed out my car as well. More
Consistent service on my GS 350 which I have owned since 2008. Always friendly & efficient check in with the service managers . Good location & loaners are always appreciated. 2008. Always friendly & efficient check in with the service managers . Good location & loaners are always appreciated. More
Lexus crews were upbeat and positive in interacting with customers. They are all knowledgeable of the car service being asked to work with the only reason why I always go to Lexus dealership in all my car s customers. They are all knowledgeable of the car service being asked to work with the only reason why I always go to Lexus dealership in all my car services. More
My first time having Stephen Diem as our service advisor and was very satisfied with him. He is very professional and answered all my questions. I will go back and continue to have him as my advisor. and was very satisfied with him. He is very professional and answered all my questions. I will go back and continue to have him as my advisor. More
Smooth and safe. Easy to make appointments. Relaxing safe environment for waiting . I miss the coffee and donuts but wifi connection is strong and reliable. Keeps waiting safe and easy safe environment for waiting . I miss the coffee and donuts but wifi connection is strong and reliable. Keeps waiting safe and easy More
My service manager, Steven, is very helpful, friendly and very professional. unfortunately due to Covid-19 the customer lounges don’t have coffee or snacks. But your lounges are still comfortable. very professional. unfortunately due to Covid-19 the customer lounges don’t have coffee or snacks. But your lounges are still comfortable. More
The representative was very polite and the waiting area was comfortable. The employees seemed to be focused on doing their work efficiently. I also appreciated the quiet atmosphere. was comfortable. The employees seemed to be focused on doing their work efficiently. I also appreciated the quiet atmosphere. More
Mixed up my vehicle with someone else which did not fix what I suppose to fix and fixed my check engine light with never have problems. had to leave my vehicle over night to fix what is supposed to fix. Wa what I suppose to fix and fixed my check engine light with never have problems. had to leave my vehicle over night to fix what is supposed to fix. Waste my time for whole day for Lexus’s mistake. And because of mixed with other vehicle problem and I had to reset my garage opener, and I’m still trying to setup my gate opener which I do now know how, especially I only have one hand. More
Great staff and service! I asked for status updates for my car everyday and they responded and accomodated my needs in a very professional and understanding manner. my car everyday and they responded and accomodated my needs in a very professional and understanding manner. More
Tyler and the staff at Lexus of Henderson always provide excellent service when I bring in my car. I would highly recommend them to everyone I know. excellent service when I bring in my car. I would highly recommend them to everyone I know. More