Lexus of Henderson - Service Center

Friendly, courteous and sought to answer all questions. However, they stated they would vacuum the car, as part of the customer wash and clean, and the floors of the backseat clearly were not even moderate However, they stated they would vacuum the car, as part of the customer wash and clean, and the floors of the backseat clearly were not even moderately vacuumed. More

It’s always a pleasure! Everyone is pleasant and kind. I wouldn’t bring my Lexus any where else! Thank you all for always doing amazing work and great customer service :) wouldn’t bring my Lexus any where else! Thank you all for always doing amazing work and great customer service :) More

Lexus of Henderson has great customer service. They are always professional and willing to solve any of your service needs as quickly and as accurately as possible. always professional and willing to solve any of your service needs as quickly and as accurately as possible. More

Your man in the service/warranty department was amazing. He was polite, respectful, helpful, and most importantly took care of the issues that brought us there to begin with. Jayce Messer, you are an asset He was polite, respectful, helpful, and most importantly took care of the issues that brought us there to begin with. Jayce Messer, you are an asset to Lexus and thank you to Lexus for taking such good care of us. Cheryl Tauber More

Everyone we dealt with was kind, helpful and efficient. It was a wonderful experience from beginning to end! Thank you for the great work Tuesday It was a wonderful experience from beginning to end! Thank you for the great work Tuesday More

Done in timely mannerMeanwhile that I can’t submit a Done in timely manner Meanwhile that I can’t submit a review without typing 25 words is really annoying I’m doing you a favor Why make this a pai Done in timely manner Meanwhile that I can’t submit a review without typing 25 words is really annoying I’m doing you a favor Why make this a pain? More

As always, fantastic service received at Lexus in Henderson; the staff is professional, friendly, knowledgeable, and thorough. Their service is one of the reasons why I'm staying with Lexus. Henderson; the staff is professional, friendly, knowledgeable, and thorough. Their service is one of the reasons why I'm staying with Lexus. More

Customer service would have been 5 stars accept that when I made my service appointment I asked to have my GPS updated and after brining in for service was informed that a part had to be ordered and would ta I made my service appointment I asked to have my GPS updated and after brining in for service was informed that a part had to be ordered and would take a few days to get in and I would have to come back. Because I live over 70 miles from dealer this is an inconvenience. More

This Lexus Dealership is always so efficient from when you check-in until you pick up the car. Stephen is most helpful and clearly explains action taken to service my car. I appreciate his high quality cu you check-in until you pick up the car. Stephen is most helpful and clearly explains action taken to service my car. I appreciate his high quality customer service approach! More

Quality of repairs and level of customer service was first class, as usual. Clean, and socially distance COVID protocols seems to be followed. Always great to be able to get the free car wash when get first class, as usual. Clean, and socially distance COVID protocols seems to be followed. Always great to be able to get the free car wash when getting the car worked on. More