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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,981 Reviews

4,981 Reviews of Lexus of Henderson - Service Center

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January 10, 2021

Jayce Messer was our advisor and he was extremely helpful and communicative when our vehicle had to be held over. Very kind, Lexus of Henderson is the only choice for service. More

by REITZLV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Jan 11, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We are proud to have Jayce on our team and happy to hear that he went above and beyond to assist you. Drive safely, and we hope to earn your business again at Lexus of Henderson!

January 10, 2021

They treated me very good. The service department was very helpful and friendly. I was not happy about the price of the service. It was very pricey. More

by MDMYSTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Lexus of Henderson responded

Thank you for this feedback. We do strive to keep our prices competitive, and I am sorry to hear that this was not better reflected in your visit. With that said, we appreciate your business and are happy to hear that you are so confident in our team to get the job done. Drive safely, and if there is anything more you would like to share, please do not hesitate to reach out. Best, Craig Kelly - Service Director - 702-228-7736.

January 10, 2021

Work was done in a very professional manner. Jayce, our service manager, was very helpful in helping us understand the repairs that were done. Thank you Joe A. More

by jmarell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Lexus of Henderson responded

Thank you for leaving us a review! It is our goal to meet the needs of guests and I am pleased to see that Jayce is doing his job right. We look forward to your next visit to Lexus of Henderson!

January 09, 2021

My service representative Jace was great. They diagnostic test was very accurate. My vehicle feels like it brand new. I would highly recommend to have vehicle serviced at this location. More

by LISAHAWKINS102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Lexus of Henderson responded

It is wonderful to hear that Jace took such stellar care of you and made your car feel brand new! We are grateful for your business and your recommendation of our team. Thank you from all of us at Lexus of Henderson!

Jan 11, 2021 -

Lexus of Henderson responded

It is wonderful to hear that Jace took such stellar care of you and made your car feel brand new! We are grateful for your business and your recommendation of our team. Thank you from all of us at Lexus of Henderson!

January 09, 2021

Always feel confident I am in good hands with honest and reliable results. I love my car and feel it dependable even though it is 12 years old. More

by KIMKANEKO77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Lexus of Henderson responded

We really appreciate your confidence in our team and your continued business. Thank you from all of us at Lexus of Henderson!

January 09, 2021

excellent service staff that provides timely service. Facilities are always clean and comfortable with the space is is conducive to maintain safety during this time. Work performed in a timely manner. More

by MOYCASA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Jan 11, 2021 -

Lexus of Henderson responded

Thank you for your confidence in our team and your stellar feedback about Lexus of Henderson! We appreciate your business and hope to work with you again.

January 09, 2021

Very clean and modern. Everyone is very attentive and knowledgeable. any work that I've had done there has been done correctly. That is why I have bought three cars at your dealership. More

by gman22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 11, 2021 -

Lexus of Henderson responded

Thank you for sharing this positive feedback about our Lexus of Henderson team! We truly appreciate your repeat business and love that you can depend on us to keep your vehicles driving safely. Have a great week!

January 09, 2021

Love Lexus or Henderson! Very professional staff and courteous. I have been away from Lexus for several years. We purchase a brand new ES300h in 2019 at LOLV had to have it serviced there twice, so happ More

by LVHOMESAYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 11, 2021 -

Lexus of Henderson responded

Thank you for your loyalty to Lexus of Henderson. It is great to hear that our team always takes care of you, and your Lexus ES 300h. We look forward to working with you next time!

January 09, 2021

Direct honest service is what I received from Tyler. He represents the quality I expect from Lexus. I felt comfortable asking him questions and he answered me in a way I was happy with. More

by VEGASCHRIS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler in service.
Jan 10, 2021 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson with your business. It is wonderful to hear that Tyler was so helpful throughout the purchase of your vehicle. Congrats and safe travels!

January 08, 2021

David is always very helpful and I receive excellent service. He has a loaner ready for me. I world highly recommend him and Lexus of Henderson More

by Hfoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jan 11, 2021 -

Lexus of Henderson responded

Your recommendation of David and our team means the world to us! Thank you for working with us at Lexus of Henderson and taking the time to share your great feedback. See you next time!

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