Lexus of Henderson - Service Center

Great customer service in all areas. When servicing my Lexus they always go the extra mile to communicate fully and do the best for the customer. Lexus they always go the extra mile to communicate fully and do the best for the customer. More

Jaycee in customer care was awesome! Was great how they ordered a Lyft driver so I didn’t have to hang around service area. Will take my Lexus back if needed! ordered a Lyft driver so I didn’t have to hang around service area. Will take my Lexus back if needed! More

Great service as always ....nothing missed on my extra Requests and I could not be happier with my decision to buy my 2019 Lexus 350 extra Requests and I could not be happier with my decision to buy my 2019 Lexus 350 More

I went for service late in the afternoon with information I need to go home to LA. They Said they will do their best and they did it even if past their time. I need to go home to LA. They Said they will do their best and they did it even if past their time. More

Please accept our sympathy for the death of Jay. His wife and children are in our thoughts and prayers. Tyler: You did a wonderful job for us and we are grateful. Hang in there and we look forward to sane and children are in our thoughts and prayers. Tyler: You did a wonderful job for us and we are grateful. Hang in there and we look forward to saner times ahead in the New Year. More

They charged me $390 for 12 mo. Service. Still my warning lights are on, asking me to replace air filter. I don’t know if they did the work. Also charged me $945 for replacing a trunk latch mechanism warning lights are on, asking me to replace air filter. I don’t know if they did the work. Also charged me $945 for replacing a trunk latch mechanism saying it can not be repaired. Now I wonder. More

Svc Mgr Jayce Messer did a great job. I was Svc Mgr Jayce Messer did a great job. I was impressed..... As for the car..........I was concerned that the dash showed 1 of the tires had less p Svc Mgr Jayce Messer did a great job. I was impressed..... As for the car..........I was concerned that the dash showed 1 of the tires had less psi than the other 3......I know that is probably not much, but I couldn't understand why all were not equal. Did they run out of air??? Everytime the car is used. That comes up. More

Great service. Exceeded my needs and expectations. They evaluated my charging system problem and made recommendations, no up selling. In fact they also took care of my tire pressure detection problem and c evaluated my charging system problem and made recommendations, no up selling. In fact they also took care of my tire pressure detection problem and charged me a whopping “zero” for EVERYTHING ..wow unbelievable..I will definitely be coming back 👍🏾 More

I felt the service consultant provide a Courteous service experience. I am satisfied with work, the timely manner and the ability to schedule appt within days. experience. I am satisfied with work, the timely manner and the ability to schedule appt within days. More

Everything was fine however I dropped off my car at 10:10 for a simple mileage check. I called around 5 because I hadn’t received a call to see if my car was ready. When I got my invoice I saw that the time for a simple mileage check. I called around 5 because I hadn’t received a call to see if my car was ready. When I got my invoice I saw that the time was 12:47. I was disappointed no one called me when my service was completed. More