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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,047 Reviews

5,047 Reviews of Lexus of Henderson - Service Center

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December 06, 2020

Jay and the staff there are always extremely and accommodating. I never have any issues. Jay is always honest and makes me feel like a valued customer. More

by RWILSON831
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Lexus of Henderson responded

We love to hear that you can depend on Jay for straightforward service, every time. Thank you so much for choosing Lexus of Henderson for your auto service needs! We look forward to assisting you next time.

December 05, 2020

Great service as usual. They gave me courtesy vehicle. I was late, but they waited for me. No complaints. 👀 big forward to coming in for my nex appointment More

by Alparova@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we look forward to your next visit!

December 05, 2020

Service writing staff very courteous and friendly. All my work completed timely and correctly. I was very satisfied with my experience and highly recommend this service department. More

by Jitsu1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in Service
Dec 07, 2020 -

Lexus of Henderson responded

Thank you for sharing your feedback! Our team strives to provide excellent service and I am thrilled to hear that came through to you. We look forward to your next visit to Lexus of Henderson!

December 05, 2020

Lexus of Henderson consistently provided me excellent service when I have my car maintained. This is my third year going to this dealer and they are always courteous and treat me like a VIP. More

by raul
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen
Dec 07, 2020 -

Lexus of Henderson responded

Thank you, Raul, for reviewing Lexus of Henderson! We're proud to have earned your loyalty and we look forward to working with you next time!

December 05, 2020

I was very pleased with the way Lexus handled my car. Everybody was courteous and helpful. I keep telling my wife that I thought the people at Lexis were really great. More

by Joe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David, P Torrella
Dec 07, 2020 -

Lexus of Henderson responded

Joe, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

December 05, 2020

Calling in to get an appointment was a very long time to get through to a person. Other than that service dept. Personal were great. More

by BLAKES4546
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Dec 09, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us this review and feedback. We do strive to be as accommodating as possible here, and I will be sure to share this with my team to ensure we improve our attentiveness and communication going forward. We look forward to the next opportunity to impress you!

December 04, 2020

As always great customer service, Very friendly staff. The lounge is always comfortable to hang out in while waiting. Thank you for caring about each customer individually More

by BCKEONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review Lexus of Henderson! It really means a lot to hear that you’re happy.

December 04, 2020

As always, I get great one on one service. It’s a very organized way to get my service. So nice to leave my car overnight and have it ready in the morning More

by Mia24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Lexus of Henderson responded

Mia - We are delighted to hear that we provide a convenient option for your auto service needs. Thank you very much! Our team at Lexus of Henderson wishes you happy travels this weekend and beyond.

December 04, 2020

When I called to schedule the rep was really nice an had a lot of avaliable times for appt. The service was fast, and efficient. More

by Monique420.my
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Dec 04, 2020 -

Lexus of Henderson responded

Monique - We are so happy to hear that you received excellent service during your recent experience at Lexus of Henderson. Thank you for supporting us with a positive review!

December 04, 2020

Was welcome when I arrivedShow to waiting roomService Was welcome when I arrived Show to waiting room Service person came and brought to go over items I book for service Car was wash Service person More

by debbie.babcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Lexus of Henderson responded

Debbie, thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Henderson, and we look forward to your next visit!

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