Lexus of Henderson - Service Center

Honest, top quality workmanship throughout the entire dealership. I can see they all play together as one big team for customer service and satisfaction guaranteed. I feel this a dealership that rea dealership. I can see they all play together as one big team for customer service and satisfaction guaranteed. I feel this a dealership that really cares about their customers. More

I really like my service advisor Dave Torella.He always I really like my service advisor Dave Torella. He always tends to the little extra concerns I have, and makes sure they get handled. But everyone at I really like my service advisor Dave Torella. He always tends to the little extra concerns I have, and makes sure they get handled. But everyone at this dealership is very polite and professional and it’s never stressful going in for service More

Very professional. Clean and comfortable facility. Car was done sooner than expected. Would use this facility even though it is farther away. Loaner car was available was done sooner than expected. Would use this facility even though it is farther away. Loaner car was available More

The service personnel were very professional and were very knowledgeable about work that needed to be done. They also completed the service in a reasonable amount of time. very knowledgeable about work that needed to be done. They also completed the service in a reasonable amount of time. More

Did not feel like I was being upsold on extra services or listed off several “issues” that were non-existent like the last time I was here. Overall, very satisfied. listed off several “issues” that were non-existent like the last time I was here. Overall, very satisfied. More

We found this dealership after having moved from Seattle. Found them to be undetstanding, accomodating and very straight with us. Very freindly as most dealerships are not. Found them to be undetstanding, accomodating and very straight with us. Very freindly as most dealerships are not. More

Tyler was very efficient, friendly throughout my 25,000 mile service. Fast easy service, upfront and explained the process for my upcoming 30,000 mile service. mile service. Fast easy service, upfront and explained the process for my upcoming 30,000 mile service. More

This dealerships service department process needs an overhaul. For the past 3 years I've experienced incredibly long wait times just to check my vehicle in. I'm not sure what the delay between the val overhaul. For the past 3 years I've experienced incredibly long wait times just to check my vehicle in. I'm not sure what the delay between the valet/porter and the service managers is but 30-60 minute wait just to check in is just not okay. Once they see you they're nice and apologize but I shouldn't have to sit there so long that I have to go looking for help. More

ALWAYS honest and straightforward service from service manager Jay Dalit at this Henderson dealership. I definitely recommend Jay to other potential customers. The certified technicians here are the bes manager Jay Dalit at this Henderson dealership. I definitely recommend Jay to other potential customers. The certified technicians here are the best. More

Stephen Diem was fantastic. He kept me posted on what was happening with my car and When my car would be ready for pick up. No surprises I felt he really cared about his customer and that really meant a was happening with my car and When my car would be ready for pick up. No surprises I felt he really cared about his customer and that really meant a lot to me being that customer. More