Lexus of Henderson - Service Center

I bought my vehicle at this dealership two years ago and for the last two hours I have not have a good experience .this location have a horrible customer services. Every time I come there is a new person wh for the last two hours I have not have a good experience .this location have a horrible customer services. Every time I come there is a new person who does not know me. Nobody returns my calls or give a call to discuss my vehicle. This time I saw Jayce Messer who was very helpful and very polite. Hopefully that will not change going forward. More

Took my Lexus NX 300 F-Sport for its 10,000 mile service at Lexus Of Henderson and overall a very smooth and welcoming experience. The gentleman at the service took the car in right away and finished the ve at Lexus Of Henderson and overall a very smooth and welcoming experience. The gentleman at the service took the car in right away and finished the vehicle in a decent time. More

I am from Austin Tx recently moved to Vegas and LexusofAustin is the bar of what service is all about. LexusofLasVegas did not impress me 😟 but LexusofHenderson (Both Tyler and the service lady th LexusofAustin is the bar of what service is all about. LexusofLasVegas did not impress me 😟 but LexusofHenderson (Both Tyler and the service lady that answered the phone - sorry forgot her name) have come through for me and significantly raised the bar. LexusofHenderon service is what Lexus represents in action. I am extremely happy of how both of them treated\communicated with me without prejudice and simply put, define the word service. Thank You Very Much. Hector More

Have no complaints on the service Really polite Have no complaints on the service Really polite employees They have great patience with the customer They take reasonable time to deal with cars Have no complaints on the service Really polite employees They have great patience with the customer They take reasonable time to deal with cars and customers More

This is a fabulous dealership with wonderful, professional individuals. Jay always makes sure we able to come in and that means a lot. There’s always a follow up call to make sure we are satisfie professional individuals. Jay always makes sure we able to come in and that means a lot. There’s always a follow up call to make sure we are satisfied. More

Everyone I encountered was polite, professional and practicing safety measures: mask and social distancing. Process was smooth. David is very accommodating and explains what was done and plans for next practicing safety measures: mask and social distancing. Process was smooth. David is very accommodating and explains what was done and plans for next maintenance, as always. Place is clean, especially restroom. Lexus Henderson always delivers service excellence. More

Outstanding service! Jay Dalit is always extremely friendly, helpful and very professional! My appointment was easy to make and the service people were prepared when I arrived. However, I do miss t friendly, helpful and very professional! My appointment was easy to make and the service people were prepared when I arrived. However, I do miss the doughnuts! More

I was thoroughly pleased with David's service support. He got me though quickly, even without prior notice. I'll be coming back, and regularly. He got me though quickly, even without prior notice. I'll be coming back, and regularly. More

As usual I received amazing service from David and Lexus. They were able to get me in at a moments notice and fix my problem quickly. This level of service is one of the main reasons I will be buying a new L They were able to get me in at a moments notice and fix my problem quickly. This level of service is one of the main reasons I will be buying a new Lexus rather than another vehicle in the near future. More

It was great from the start to end. They took good care of my car. I trust the company and very satisfied always. Thank you of my car. I trust the company and very satisfied always. Thank you More