Back

Lexus of Henderson - Service Center

Henderson , NV

4.8
5,021 Reviews

5,022 Reviews of Lexus of Henderson - Service Center

Sort by
September 01, 2020

The service we received from Lexus Henderson was more than excellent. Our service manager was Jason D. He went above and beyond to get us on the road again. We had been traveling for over a month and More

by RPCLKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason D
Sep 02, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We are happy to hear that you enjoyed working with Jason here at Lexus of Henderson, and we will certainly let him know that you appreciate his help. Safe travels!

September 01, 2020

I had a great experience from start to finish. I was kept up to date with service and estimated times for completion. Clean store and friendly staff. More

by Fahnestock.san
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Henderson, and we look forward to your next visit!

September 01, 2020

Great place to do business with. I would definetly recommend Lexus of Henderson to my friends and Family. If I ever get a new Lexus I will only go to this dealership More

by keithsheeler788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Lexus of Henderson responded

Keith - Thank you so much for choosing Lexus of Henderson! We really appreciate you recommending our services to your friends and family and would absolutely love to work with you in the future. Enjoy your day!

Sep 03, 2020 -

keithsheeler788 responded

I do have to add that we are very disappointed in AAA as they were supposed to deliver my car back to me and no one seems to know why they haven’t. I have to drive two and a half hours to pick up my car

September 01, 2020

David Torrella is the best, always takes care of me no matter what, he’s the reason I have stayed with Lexus. Very professional and kind. He cares for the customer and provides the best customer service a More

by firstchase620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Sep 02, 2020 -

Lexus of Henderson responded

Thank you for the review! David is an excellent member of our team at Lexus of Henderson, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

September 01, 2020

Outstanding service with professional service. My first time and I am amazed. Great service and positive atmosphere.. Making America Great Again and looking at the number of customers coming in for service More

by Laguana 4891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dahlit
Sep 01, 2020 -

Lexus of Henderson responded

We are glad to hear that you had such a professional and efficient experience working with our team! Thank you for the five-stars and for taking the time to review us. We hope to earn your business again at Lexus of Henderson!

September 01, 2020

We love going there. Everybody is very friendly and accomidating at all times. David Torella is the best. The service is just like there cars "superb " More

by JEFTREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella.
Sep 01, 2020 -

Lexus of Henderson responded

It makes us smile to hear that you enjoy your visits with us at Lexus of Henderson. Thank you so much for mentioning David as well! We look forward to assisting you next time.

September 01, 2020

Great customer service, quick and convenient. I like that they are always prompt and courteous and very professional. Excellent service the vehicle is running better than before. More

by KAREN.CARROLL8238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Sep 01, 2020 -

Lexus of Henderson responded

We're so grateful to have you as a loyal customer, Karen, and so happy to hear that you're satisfied with the work our service team did! Thank you for trusting Lexus of Henderson with your repair and maintenance needs!

August 31, 2020

Lexus of Henderson is top shelf service! They are prompt, always friendly and keep their promises. They have a true commitment to excellent customer service. More

by JODYKIMNEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler H
Aug 31, 2020 -

Lexus of Henderson responded

Jody - For you to say that you receive consistently friendly service from our Lexus of Henderson team makes our day! Thank you so much for your loyal business. We look forward to our continued relationship.

August 31, 2020

My review of STEPHEN DIEM and his stellar performance as Service Manager is 5 stars. My review is genuine, candid, authentic, trustworthy and loyalty to him and the Lexus family. More

by MORTONSCAROLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Sep 01, 2020 -

Lexus of Henderson responded

Thank you for sharing so many kind words about Stephen! We are so happy to hear that he made your recent service visit five-star worthy. We look forward to assisting you next time at Lexus of Henderson.

August 30, 2020

Always great customer service, care and time efficient! I always bring my care here, very clean and huge customer waiting area, nice very clean restroom. More

by Yvettebova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Sep 01, 2020 -

Lexus of Henderson responded

Thank you for the review! It is always a pleasure to service your vehicle here at Lexus of Henderson, and we look forward to your next visit!

...
374
...