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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,023 Reviews

5,023 Reviews of Lexus of Henderson - Service Center

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August 30, 2020

Always great customer service, care and time efficient! I always bring my care here, very clean and huge customer waiting area, nice very clean restroom. More

by Yvettebova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Sep 01, 2020 -

Lexus of Henderson responded

Thank you for the review! It is always a pleasure to service your vehicle here at Lexus of Henderson, and we look forward to your next visit!

August 30, 2020

I’m very pleased with my service at Lexus of Henderson. Stephen is always helpful and addresses all my concerns. The staff is very professional. More

by LUYOSISBEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen in service dept.
Sep 01, 2020 -

Lexus of Henderson responded

Thank you for allowing us the chance to assist you! We are so glad to hear that you can depend on Stephen for helpful service. For all your future auto needs, Lexus of Henderson will be here!

August 30, 2020

The experience with Stephen in the service department was excellent. He communicated effectively so I knew Exactly what to expect. overall the experience was great More

by MELANIEMELLSWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Aug 31, 2020 -

Lexus of Henderson responded

Melanie - We can't ask for a better review than this! Thank you for rating Lexus of Henderson five stars and giving a shout out to Stephen. For all your future auto service needs, we will be here to help.

August 29, 2020

Excellent Service! Jay is a super representative. Came in for a airbag recall. Was given a loaner SUV. Loved the SUV. The ride was as smooth as my SC430. More

by Joan R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Lexus of Henderson responded

Joan, we're so glad you enjoyed your service visit (and your loaner)! It's great to hear that Jay made your airbag recall repairs an exceptional experience. Thank you for trusting Lexus of Henderson with your Lexus SC430!

August 29, 2020

The work was completed quickly and expertly. I was provided a loaner and the Check-in/checkout process was very easy and efficient. Very easy More

by BZ4428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Aug 29, 2020 -

Lexus of Henderson responded

It was our pleasure to make you service visit so efficient and convenient! Thank you for trusting Lexus of Henderson with your repair and maintenance needs!

August 29, 2020

David always goes above and beyond to be of assistance and be sure all items of concern are addressed. He is exceptional. Thank you David! More

by ELEANOR_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Aug 31, 2020 -

Lexus of Henderson responded

Eleanor - It means a lot to hear that you can trust David to go "above and beyond" every time. Thank you so much for coming to Lexus of Henderson for all your auto service needs! We look forward to our continued relationship.

August 28, 2020

Jayce was great! Warm, friendly and very personable. Also Very professional with great communication. Thanks for a wonderful experience. I am a Lexus driver for life! More

by TJMR98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Aug 31, 2020 -

Lexus of Henderson responded

Hearing how happy you are with your experience made our day! Thank you for sharing and for shouting out Jayce. We hope to see you again at Lexus of Henderson!

August 28, 2020

Lexus of Henderson has one of the best customer service team, their courteous, they understand your needs, they listen, I can’t say enough about there service team. I’ve seen the same person since I moved More

by JODY O
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay my service guy for the past 4 years
Aug 31, 2020 -

Lexus of Henderson responded

Hi Jody - Thanks for the kind review! We are proud to have earned your business and we hope to see you again at Lexus of Henderson!

August 28, 2020

Jayce was very accommodating. I was in & out of the service department super fast and was even able to save a few bucks. This dealership is Awesome!! More

by BOXING923@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Aug 28, 2020 -

Lexus of Henderson responded

Thank you so much for the rave review! We love that you received great service and a great price at Lexus of Henderson. Enjoy your weekend and happy driving!

August 28, 2020

Great staff, great customer service and my car is always so clean when I get it back! I love working with Lexus. They take good care of their customers. More

by Heather H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Lexus of Henderson responded

Thank you so much, Heather! Our customers mean everything to us and your feedback just made our day here at Lexus of Henderson. It's always a pleasure assisting you with your vehicle and we're glad to know you enjoy the complimentary cleaning!

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