Lexus of Henderson - Service Center

Great Customer Service David T. is an awesome service adviser. I had issues previously with Lexus of Henderson when I initially came to this location. But ever since David T David T. is an awesome service adviser. I had issues previously with Lexus of Henderson when I initially came to this location. But ever since David T. has handled my service, I have had no further issues and I really feel that my car is taken car of. Great job to Lexus of Henderson and David. Thank you! More

Always good service but not so quick I've had my Lexus for 11 years and have been coming to Henderson since they opened. Love the service but I should know better than to wait. A 40 minut I've had my Lexus for 11 years and have been coming to Henderson since they opened. Love the service but I should know better than to wait. A 40 minute appointment ran almost 2 hours. They should really encourage people to take the shuttle home. More

What is an appointment for?!?!?? What is the point of an appointment if I come for a simple maintenance issue that should take 45 minutes tops, but I wait 2 1/2 hours? Value my time p What is the point of an appointment if I come for a simple maintenance issue that should take 45 minutes tops, but I wait 2 1/2 hours? Value my time people More

service on steering had to bring car on muktiple occasion and to change parts but problem persisted service supervisor keeps saying thst he cannot hear the clicking even had to bring car on muktiple occasion and to change parts but problem persisted service supervisor keeps saying thst he cannot hear the clicking even when i was already present letting him hear sound or naybe he refuse to hear the sound. More

Amazing I choose Lexus of Henderson as my service location of choice. I have been going there for years and it is simply because I love it. I am treated with I choose Lexus of Henderson as my service location of choice. I have been going there for years and it is simply because I love it. I am treated with dignity, respect, and like family. David makes the experience extremely pleasant. He is professional, courteous, friendly, and very attentive. He is a great asset to your team. Thank you for everything. More

Timely service, friendly knowledgeable staff I needed to have my existing electronic fob reprogrammed because the duplicate was stolen. David Torella took care of all of the details and got the j I needed to have my existing electronic fob reprogrammed because the duplicate was stolen. David Torella took care of all of the details and got the job done. Thanks to David T & Lexus of Henderson foir a job well done. More

Maintenance plus recall Jay has always taken really good care of me at Henderson, definitely would come back. He makes really good and appropriate recommendations for what m Jay has always taken really good care of me at Henderson, definitely would come back. He makes really good and appropriate recommendations for what my vehicle needed More

“Great experience” Staff are very courteous and helpful. Didn’t ask for a loner car but was provided with one. Everyone associated with the dealership is extremely nice. Staff are very courteous and helpful. Didn’t ask for a loner car but was provided with one. Everyone associated with the dealership is extremely nice. David Torrella (service manager) is exceptional. More

Recall review. i took my Lexus in for a recall. Great place and customer service. I was given my car and drove off when I realized there were a couple of idiot light i took my Lexus in for a recall. Great place and customer service. I was given my car and drove off when I realized there were a couple of idiot lights on that I had never seen before. I had to return my car and wait while I was told the mechanic forgot to tighten up a hose. I worked at a dealership for many years and while I am sympathetic to the mechanic, one must learn to end come backs. It leaves a bad taste in everyone’s mouth... More

Outstanding service visit From arrival greeting to departure goodbye outstanding customer service. The waiting was pleasant in the lounge area, service was on time with a few m From arrival greeting to departure goodbye outstanding customer service. The waiting was pleasant in the lounge area, service was on time with a few minutes ahead of schedule completion. Jay the service rep was informative about the vehicle. Consistent high quality customer service has been shown at this Lexus dealership in my view More